Kind regards Ross Customer Service Manager. Your agent was fine, but your system baffles me. I will pass your comments on to our product team.If you would to discuss this further please let me know and I can arrange for a Customer Service agent to contact you.Kind regardsSophie. We also ensure all reviews are published without moderation. Get started now and lets get this sorted. We are so pleased to hear that you are happy with the service and our staff were so friendly and helpful.Thank you for choosing Staysure. When is a time you've been in a difficult situation and how did you solve it? I had to deal with an out sourced company. text-decoration: none !important; Resolver can help you send your complaints to Staysure. Thank you. Very impressed with the great Customer Service I received from Leanne when I called up to arrange some travel insurance. If youd prefer to speak to a member of the team on, please call us on: +1 833 780 0661, Britannia House,3-5 Rushmills Business Park,Bedford Road,Northampton,NN4 7YB, For complaints regarding the policy sale and service, Please email us at complaints or call us on +34 952 010 024. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. .wsite-button-small .wsite-button-inner {font-size:13px !important;} Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm David the Staysure agent explained and guided us through the Health Check requirements as my partner is on a NHS waiting list for a minor operation.The travel policy he recommended saved us more than 30% on the equivalent travel policy available through our holiday travel agent. Good salary and get bonus if you are lucky, Hard to find a team leader to help you during the call even the customer escalate. How do I access my My Staysure account? - Staysure Support Some of the other changes you can make include upgrading your policy, adding additional cover options and changingyour personal details. These can take up to 7 working days to get to you. Just raise a case and leave feedback after. The company has a high turnover of staff (28% per year) and a lot of people don't make it through probation. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Have you been complained about? Dear Anne Parry,Thank you for your 5 star review. The calls are non stop , its very busy and mentally exhausting . How to make a complaint | Staysure Staysure Travel Insurance Reviews | Read Customer Service Reviews of .wsite-elements.wsite-not-footer:not(.wsite-header-elements) h2, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-long .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-large .product-title, .wsite-elements.wsite-not-footer:not(.wsite-header-elements) .product-small .product-title, #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {font-style:normal !important;letter-spacing: 1px !important;} Secondly, job was intense and very repetitive (and often boring), but simple and easy to do. We also ensure all reviews are published without moderation. Staysure complaints & reviews | A Spokesman Said .wsite-headline,.wsite-header-section .wsite-content-title {text-transform: none !important;} If you help a customer who has been mis-sold a policy or another agent has made an error on a policy and you have to cancel a policy to help them, your bonus gets cut. - Email address - Full name - Telephone no. - Calling from outside the UK: 0044 1604 210 845 We have pre-existing conditions, and the agent carefully went through all these and gave suitable advice.Happy to travel with the Staysure policy behind us. 3-5 Rushmills Business Park, "560799075470977588", Used chat and phone. - Calling from outside the UK: 0044 1604 210 845 Glassdoor has 114 Staysure reviews submitted anonymously by Staysure employees. There is an option on the website to exclude your declared pre existing conditions, I apologies if this was not clear when completing the online quotation process. Find out how we combat fake reviews. Information provided by various external sources. Staysure take all feedback relating to our products and services seriously. Free interview details posted anonymously by Staysure interview candidates. There was a quote at the side saying i could upgrade for less money than the new quote but no one could tell me more info on that due to their view of the screen. We hope this will continue to inform and provide insight to our employees on the decisions we make. If you need to make a claim please see the inside back cover for the relevant telephone numbers and page 38 for our claims procedures. This was just batched in with any normal claim, just as if Id lost my purse. left: auto !important; Online insurance is great but multiple choice questions dont always offer the conditions the customer might feel most likely to arise. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Verify your email to use filters. Replies to negative reviews in < 24 hours, Read 1 more review about Staysure Travel Insurance. Then there was pressure to involve fiends to purchase Staysure insurance. Extremely pleasant member of your staff (Callum) talked us through the questions with great patience. A lot of pressures, every second of your day is reviewed! We have an exciting new initiative that will launch next year which reflects the feedback weve received so far. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. I hope we won't need to make a claim when we go away, but I sincerely hope they continue their good service should we need to call upon them. Find Reviews. Monday 26 December: Closed Prepare yourself for your Customer Service Representative interview at Staysure by browsing Interview questions and processes from real candidates. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. (function($) { They were no help at all. Find out how we combat fake reviews. initPublishedFlyoutMenus( display: block !important; } A free inside look at company reviews and salaries posted anonymously by employees. Staysure Job security & advancement reviews - Indeed Dear Philip Weston,Thank you for your 5 star review.We are so pleased to hear that you are happy with the service.Thank you for choosing Staysure. Warm regards,Ross, I have had holiday insurance with you for a couple of years. I hope my friend who recommended me gets her 10 bonus !!! The whole process did not take long and the end result was a very reasonable priced policy with the cover we needed. While we attempt to investigate and resolve complaints as quickly and efficiently as possible, we have up to 8 weeks to resolve a complaint and provide you with our final decision. .wsite-product .wsite-product-price a {} 'active', Warm regards,Ross, Information provided by various external sources. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I always use Staysure for holiday insurance. PDF dxcdkie9wax5t.cloudfront.net _W.themePlugins = []; _W.recaptchaUrl = "https://www.google.com/recaptcha/api.js";
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