Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Menu; Search; En Espaol; Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. We can help at (405) 522-5050. DHS OIG also agreed with that recommendation, which if implemented, could result in additional organizational changes. HHS Headquarters. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. 100 Penn Square East, Suite 502 Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) > Agencies Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Fax: (703) 413-1833, Phone: (703) 413-1855 GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. DHS OIG agreed with this recommendation. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. The Wannamaker Building I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. Gary Whitman, Regional Inspector General for Audit DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Federal government websites often end in .gov or .mil. Check-In Office. Secure .gov websites use HTTPS For more information, see our USCIS Visitor . GAO was asked to review DHS OIG's management and operations. DHS OIG agreed with this recommendation. No. Information and guidance about COVID-19 is available at coronavirus.gov. Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. Check-In Office. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Office of Counsel (OC) Suite 400 875 15th Street, N.W. Share sensitive information only on official, secure websites. Report West Virginia Recipient Welfare; Report Health Care Crimes; ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. Phone: (202) 616-4620 Selina Boyd , Regional Inspector General for Audit Kansas City, MO 64106 Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . Publicly Released: Jun 03, 2021. Office of Rehabilitation Services. Main Navigation. An official website of the United States government. (646) 428-3860 Request a DHS speaker for speaking engagements, conferences, and other events. Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. Address. The other policy would establish the DHS OIG quality control and assurance program. An official website of the United States government. Fax: (312) 886-7065, Phone: (817) 385-2071 About Us . The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. We will continue to monitor DHS OIG's efforts to address this recommendation. Christopher Wilson, Assistant Regional Inspector General for Audit Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Teri Lewis, Assistant Regional Inspector General for Audit 40 Fountain Street. A .gov website belongs to an official government organization in the United States. Region 3 DHS OIG agreed with this recommendation. You can also contact one of our investigative regional or field offices during regular business hours. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. (202) 566-2391. 200 Independence Avenue, S.W. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. An official website of the United States government. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. (LockA locked padlock) DHS OIG officials also provided an overview of resource allocation steps. > About The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. Official websites use .gov The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations.
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Relator knew that management was assuming each camera had a 90 degree field of view. Media Contacts Department White Pages Listing of key contacts organized by component agency. DHS OIG agreed with this recommendation. The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Report suspicious items or activities to local authorities immediately. Department of Homeland Security Report Incidents Fax: (313) 226-4006, Phone: (915) 745-1654 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Fax: (202) 616-4532, Phone: (202) 616-4620 See Exhibit A (Report, Office of Inspector General). The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. > Agencies With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Main Navigation. (816) 268-0519 News and Announcements. Fax: (617) 748-3965, Phone: (312) 886-7050 To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Notably, some actions to fully establish these offices remain in process more than a year later. Stay informed as we add new reports & testimonies. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Office of Inspector General/MAIL STOP 0305 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Official websites use .gov Share on . Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. We will continue to monitor DHS OIG's efforts to address this recommendation. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. I was also the lead tech agent for the Albany, NY . State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Home Official websites use .gov An official website of the United States government. Check-In Office. Each Regional Office is led by a President-appointedRegional Director. View the map that shows the 10 regional office locations. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. Menu; Search; En Espaol; In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. A lock Listing of key contacts organized by component agency. Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. 794.7788 401 W. Peachtree Street N.W. He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . 200 Independence Avenue, S.W. Answers to the most frequently asked question about DHS and its programs. Providence, RI 02903. Oklahoma City, Ok73105 Philadelphia, PA 19107 Fax: (212) 908-9035, Phone: (415) 355-2740 Secure .gov websites use HTTPS (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Actions Needed to Address Long-Standing Management Weaknesses. This office is critical for ensuring independent and objective oversight of DHS. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel (916) 930-2388 From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. DHS Mailing Address Media Contacts Media inquiries and department press contacts. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Fax: (415) 503-1417, Phone: (703) 413-1835 However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. (LockA locked padlock) See All Field Offices. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? (202) 566-2549. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Attn: Office of Investigations - Hotline DHS OIG agreed with this recommendation. New York, NY 10005 In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. We will continue to monitor DHS OIG's efforts to address this recommendation. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Southeastern Region DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Fax: (202) 616-4532, Phone: (202) 616-0645 (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. Appointment notices will include more instructions for visiting USCIS facilities. DHS Office Locations DHS Office Locations Skip the trip, apply online! 1010 Walnut Street, Suite 410 Espaol 1-401-272-8090. 501 I Street, Suite 9-200 They noted that this Risk Register is undergoing leadership review. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. We will continue to monitor DHS OIG's efforts to address this recommendation. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). Office of Inspector General 1500 Pennsylvania Avenue, N.W. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. > HHS Regional Offices. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. 245 Murray Lane SW A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Looking for U.S. government information and services? The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Share sensitive information only on official, secure websites. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) We will continue to monitor DHS OIG's efforts to address this recommendation. The Inspector General also communicated this expectation in an agency-wide email. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. Washington, D.C. 20201 Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. Myra Hamilton, Acting Regional Inspector General for Audit They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Ben Sanders, Assistant Regional Inspector General for Audit 61 Forsyth Street, Room 19T30 Fax: (817) 385-2080, Phone: (303) 335-4201 In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. We will continue to monitor DHS OIG's efforts to address this recommendation. Receive the latest updates from the Secretary, Blogs, and News Releases. Below you fill find contact information for those offices. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Sacramento Regional Office (California) Yes No or https:// means youve safely connected to the .gov website. Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) or https:// means youve safely connected to the .gov website. Visitwww.okdhslive.orgto apply for or receive information about assistance including Energy Assistance,Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. The time it takes to complete reports increased over the 4 fiscal years we assessed. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. 245 Murray Lane SW Please direct all media and/or general information inquiries to OPA. Office of Inspector General. DHS OIG agreed with this recommendation. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. > IEA Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. We will continue to monitor DHS OIG's efforts to address this recommendation. Southernwestern Region The headquarters also houses the main administrative and support staff . 7. . Office of Inspector General . DHS OIG agreed with this recommendation. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. . GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. An official website of the U.S. Department of Homeland Security. DHS OIG agreed with this recommendation. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. Fax: (404) 331-5046, Phone: (312) 353-1203 An active investigation continues on Relator's other complaints. Field Office Location. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency.Golf Ball Window Protection Screens,
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