StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Eric Baker Founder. Within nine months of my arrival at StubHub, thats exactly what happened. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. Prior to accepting my role, I had come to believe that the ticketing industry would need to consolidate through mergers and acquisitions, and that StubHub could play a key role in this evolution. StubHubs New York City flagship was designed byGenslerand is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. WebNYC Flagship Office - Stubhub. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Arnaud Collin Global Head of Marketing. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. Copyright 2021 by Sukhinder Singh Cassidy. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. To subscribe, click on the button below and copy the URL into an RSS reader. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. In 2017, eBay enabled $88 billion of gross merchandise volume. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. StubHub will send you an email with instructions on how to claim your refund or credit. Enjoy! Its possible that someone with an identical problem has posted for help before. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. customersupportuk@stubhub.co.uk. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Enjoying This Built In Excerpt? If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. This article has been viewed 52,013 times. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). 199 Fremont Street, Floor 4. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. WebSend us a message. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. They mention on their website that you should call their normal customer service number to ask about adding an event. Then came the coconut, an event none of us could have predicted. How do I contact? We use cookies to make wikiHow great. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Singh Cassidy will be based in StubHubs San Francisco headquarters. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Our RSS feed includes all eBay news articles published on this website. WebGet in touch with us today! With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. NYC Flagship Office - Stubhub. Check your order confirmation email for For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Join the list. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. We give them a time frame to offer StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. StubHub closes offices in San Francisco and Shanghai StubHub Change is still afoot. Does StubHub have live chat? Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. Somehow, Id have to navigate us through it. All Rights Reserved. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Picking up your tickets at one of our Last Minute Service Centres? If you buy through links on our site, we may earn a commission. His digital chapbook, The Internet, was also published in TL;DR Magazine. In 2018 and 2019, eBay faced mounting pressure from shareholders. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Thanks to all authors for creating a page that has been read 52,013 times. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Open our virtual assistant, click on "Contact All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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