All emails get a generic response that never leads to any resolution. I'm sorry we are unable to provide a refund for your order, as it's well past the return time period. I feel with all the discrepancies they should have some leniency. Do NOT do it. This customer will need to follow our return policy found on our website:**********************************************, The return process starts here:*******************************. MLM sales representatives are not paid hourly but receive structured commissions at all levels. BBB Business Profiles may not be reproduced for sales or promotional purposes. No parabens, silicones, gluten, alcohol, cruelty free. Love it! I am looking to purchase one of the kits, but I need to confirm that my colors will be included. Apparently it's been around since 2017 but I've not . Newhouse School of Public Communications at Syracuse University\"\n },\n \"memberOf\": {\n \"@type\": \"Organization\",\n \"name\": \"Illuminate Labs\"\n }\n},\n\"editor\": {\n \"@type\": \"Person\",\n \"name\": \"Taylor Graber\",\n \"honorificSuffix\": \"M.D.\",\n \"url\": \"https:\/\/illuminatelabs.org\/pages\/taylor-graber\",\n \"sameAs\": [\n \"https:\/\/www.linkedin.com\/in\/taylor-j-graber-md-81351642\/\",\n \"https:\/\/www.asapivs.com\/\"\n ],\n \"jobTitle\": \"Content Partner\",\n \"knowsAbout\": \"medicine, health, anesthesiology, iv therapy, science, drugs, pharmaceutical, medical research, scientific research, medical journals, entrepreneurship, healthcare, orthopedic surgery, biomedical engineering\",\n \"alumniOf\": {\n \"@type\": \"EducationalOrganization\",\n \"name\": [\n \"University of California San Diego\",\n \"Arizona University\",\n \"University of Arizona College of Medicine\"\n ]\n },\n \"memberOf\": {\n \"@type\": \"Organization\",\n \"name\": \"Illuminate Labs\"\n }\n},\n\"image\": {\n\"@type\": \"ImageObject\",\n\"url\": \"https:\/\/cdn.shopify.com\/s\/files\/1\/0047\/1524\/9737\/files\/Seint_Makeup_Thumbnail_Optimized.png?v=1666140610\",\n\"width\": \"2500\",\n\"height\": \"2500\"\n},\n\"citation\": [\n\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC7894303\/\", \n\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC8073559\/\",\n\"https:\/\/illuminatelabs.org\/blogs\/health\/function-of-beauty-review\"\n],\n\"mentions\": [{\n \"@type\": \"Thing\",\n \"name\": \"MLM\"\n },\n {\n \"@type\": \"Thing\",\n \"name\": \"iron oxides\"\n },\n {\n \"@type\": \"Thing\",\n \"name\": \"ultramarines\"\n },\n {\n \"@type\": \"Thing\",\n \"name\": \"preservatives\"\n }\n],\n\"datePublished\": \"2022-10-18\",\n\"copyrightHolder\": {\n \"@type\": \"Organization\",\n \"name\": \"Illuminate Labs\"\n},\n\"publisher\": {\n \"@type\": \"Organization\",\n \"name\": \"Illuminate Labs\",\n \"url\": \"https:\/\/illuminatelabs.org\/\",\n \"description\": \"Illuminate Labs is the most transparent supplement company in the U.S., and is a leading publisher of research-based health information.\",\n \"knowsAbout\": \"supplements, science, nutrition, exercise, health, medication, pharmaceutical, wellness, diet, weight loss, medical research\",\n \"publishingPrinciples\": \"https:\/\/illuminatelabs.org\/pages\/editorial-guidelines\",\n \"memberOf\": [\n {\n \"@type\": \"Organization\",\n \"name\": \"U.S. Chamber of Commerce\",\n \"url\": \"https:\/\/www.uschamber.com\/\"\n },\n {\n \"@type\": \"Organization\",\n \"name\": \"Certified B Corp\",\n \"url\": \"https:\/\/www.bcorporation.net\/en-us\/\"\n },\n {\n \"@type\": \"Organization\",\n \"name\": \"Natural Products Association\",\n \"url\": \"https:\/\/www.npanational.org\/\"\n }\n ],\n \"logo\": {\n \"@type\": \"ImageObject\",\n \"url\": \"https:\/\/cdn.shopify.com\/s\/files\/1\/0047\/1524\/9737\/files\/Illuminate_Labs_Favicon_48x48_7595c3cc-e27b-47b8-a4fe-edcc7ed9b29a.png?v=1666502785\", \n \"width\": 48,\n \"height\": 48\n},\n \"foundingDate\": \"2019-01-30\",\n \"sameAs\": [\n \"https:\/\/www.instagram.com\/illuminatelabs\",\n \"https:\/\/twitter.com\/illuminatelabs\",\n \"https:\/\/www.linkedin.com\/company\/illuminate-labs-supplements\",\n \"https:\/\/www.youtube.com\/channel\/UCpgSJAsIPb-fZ25djtTxBEA\"\n ]\n }\n}\n\/\/ ]]\u003e\u003c\/script\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0047\/1524\/9737\/files\/Seint_Makeup_Review_Article_Header_Image_Optimized_2650c18b-75e9-427a-acb2-9edb5586d85d.png?v=1666139164\" alt=\"\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cspan class=\"dc\"\u003eS\u003c\/span\u003eeint is one of the most popular makeup brands and has beautiful branding. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. My initial online color match was horrible and when I finally received the makeup palette ($71.61 worth of base color, contour, lip and cheek colors) and tried it on I looked like a pale, cakey. After trying to use it again I realized it jsut wasnt working with my skin like it used to. International Association of Better Business Bureaus. even though she makes good money in the healthcare field. Seint (formerly Maskcara Beauty) is about bringing beauty to the world by enhancing the beauty in every face. Unfortunately we cannot control the package or the details once it leaves our warehouse. It was really my first introduction to makeup. I'm sorry the request was a couple months too late. The good news is this order was delivered today:https://tools.usps.com/go/TrackConfirmAction?tLabels=**********************, If this customer would still wish to proceed with a refund, she will need to return her order. The product gives a very dewy finish to your face. We are thrilled to announce that in 2020 Maskcara Beauty is changing its name to Seint to better reflect its purpose. Calloway Cook Tiger Lily Black Cherry Royal Ruby Lovespell Desert Sunset Sadie Boardwalk Cindy Summer Love Carousel Petal Scarlet Saffron Sandstone Sangria Nude Plum Pink Grapefruit Madrid Bare Dahlia Frenchie Baby Watermelon Hollywood St. Tropez Audrey Tropicana Ballerina +23 more. I do hear that the Seint products are poor quality for the price but haven't tried them personally. Well also overview some controversial aspects of the brands multi-level-marketing (MLM) status. I typically use juice beauty foundation but considering trying the seint pallet. There are quite a number of reasons that will make you love using Seint Makeup. I just want to shout at these people to stop putting this crap on your face! Just started using and I love the artist who did my color match. What are Seint Makeup Ingredients? When discussing this brand, people say its cosmetics are relatively simple and generic. Seint sells two popular foundation products: Highlight and Contour. Both contain the exact same ingredients, and the coloration differences are achieved with differing levels of iron oxides and ultramarines. Am I overlooking something? Yes! If youre the type to buy independent color pots, the IIID Eyeshadow Palette 20 Isle ensures that your loose collection stays organized. This Seint Makeup review is happy to report that they offer free shipping on orders totaling $50 or more. You can still see my skin underneath, it just looks more perfected.. They do not provide any unique benefits, nor is the formulation exceptional. My SIL sells this. Cara is also well-known for her beauty videos on YouTube. It was reportedly easy to apply and was able to cover up red spots: I liked the way the makeup applied and sat on my skin more or less but didnt wear it for long periods of time, so I really cant comment as to whether it stayed extraordinarily well., On We Three Shanes, the reviewer left a fair review of Seint Makeup as a whole. In today's review, I'll lay out all the information you need to make your own decision about Seint Makeup MLM. While Im sure that confidence plays a big role in enhancing the final look, most of the blame can be pointed toward the industry itself. Seint makeup! Seint Makeup IIID Eyeshadow Palette 20 Isle, A curated selection of beauty products to choose from, Partners with a foster care non-profit called Love is Never Wasted. Besides the Seint Makeup Controversy, their sales are skyrocketing, and they also have excellent customer service and a 30-day money-back guarantee. He has emailed back multiple times expressing the same thing and nobody is replying. If youre curious about product quality, shipping, and customer service, youll need to visit some outside sources. They strategically show you only the positive aspects of their company to increase sales and recruitment. Been using it exclusively for over a year. My sis got sucked into yet another. You would think after spending over $100 that they would leave it by my door so I would know that I got it safely. We are unable to return her order for a refund at this point. I typically use juice beauty foundation but considering trying the seint pallet. Youre probably wondering what MLM is. Sophie Diego is a Toronto-based writer who loves all things related to beauty, skincare, and fashion. I opened my product and there are fibers, maybe hairs, and other unknown things in the product. I hardly used my makeup and would just like a refund for the $300+ we spent on it that now is going completely to waste because we dont need store credit and are being ignored. By offering blank compartments, buyers are free to mix and match their own eyeshadow colors. This order does not qualify for a refund as it's past the return period. Do you like it? This category of colorant was found in a medical review to have some heavy metal contamination, though lower levels of contamination than other colorants. Ultramarines are dark-hued pigments created from minerals. The only reason it is not considered vegan is because one ingredient is bees wax. Highlight and contour like a pro using your new palette and br. Had an MLM feeling almost right away with this brand. But its unfortunate Im looking forward to trying the makeup so hopefully my package is located and properly shipped. Shade of the Season. Chateau Vanilla Silver. She tackled this problem with a 5th grade science fair project that aimed to simplify the beauty routine. Seint makeup is a better-formulated and safer option than many commercial makeups. Complaint: 16996667I am rejecting this response because the color matching was AWFUL and the time it took to receive additional color samples via snail mail and communication with the artist was horrible and the 30-day return was NEVER communicated to me by your artist representative. I recently watched her do a full face and not only completely neglect to do anything eyebrow-related, but also not blend cream shadow. I'm so sorry this package took a while to get to *******. This order is past the return period and does not qualify for a refund. Their makeup is full of comedogenic crap and is just asking for problems. Why would that be any faster than if they were in 3 separate containers? Seint Highlight and Seint Contour also contain the preservative ingredient phenoxyethanol that we recommend avoiding. Life got crazy and I stopped wearing makeup completely and recently, around Christmas time, I told my husband for Christmas I wanted all new makeup that I could wear and I wanted seint brand since I loved it so much before. They make eyeshadows, contour makeup, highlighters, and other cosmetics. Ill be totally blunt. it has been a nightmare since. I tried telling her it was a pyramid scheme and she got so annoyed at me. Create an account to follow your favorite communities and start taking part in conversations. Furthermore, MLM companies are notorious for selling promises and new business opportunities and also benefit from the idea that potential customers trust their friends and acquaintances more than a stranger selling products to them. I still recommended you guys to my customers, **************** but I dont intend to anymore. Yes, they are clean! {"id":557053837385,"title":"Seint Makeup Review: Is It The Cleanest Makeup Brand? This cosmetic brand is home to dozens of iconic shades, ranging from Angels Landing gold to Butterscotch brown. However, this is not breaking news; what matters is that you are well informed about such brands to avoid being duped by them. Oct 18, 2022. Since the chargeback was already filed, we are unable to issue a refund for this order. Well when I was wearing it a family member said to me what are you wearing on your face its really accentuating your fine lines. We can provide further details upon the finalization of this case, but our response was consistent with our approach for all fraudulent and potentially illegal actions taken by customers to enhance the sales based commissions received by their family members and close associates. Matched to what? So when I got home and brought it in it was hard as a rock unable to use it smelled foul odor. One of the most popular reviews of Seints foundation products is published by a YouTube creator named Erin Wygant, whose video has a live demonstration of both the Highlight and Contour products with timestamps: Seint is an MLM, and many MLMs have a significant amount of controversy surrounding their business practices and how they pay their consultants. While creams are great for melting into your skin, you may have areas on your face that you don't want the creams to melt into quite as much. Sounds like Seint make up is a big no go! See full bio. Cara Brook - a professional makeup artist - founded the company in 2013. We are sorry there was a tracking delay on your order. My husband reached out via email to try to get a refund on the product and we were told that he could use the holiday refund policy which was a return of the product for store credit. I see pictures of people they have matched with completely the wrong color on all the time. This category of colorant was found in a \u003c\/span\u003e\u003ca href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC8073559\/\"\u003e\u003cspan style=\"font-weight: 400;\"\u003emedical review\u003c\/span\u003e\u003c\/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e to have some heavy metal contamination, though lower levels of contamination than other colorants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSeint Highlight and Seint Contour also contain the preservative ingredient \u003c\/span\u003e\u003cb\u003ephenoxyethanol\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e that we recommend avoiding. It gives me the coverage I need while keeping my face looking fresh and dewy. This customer first contacted one of our independent consultants about the return but independent consultants are not employed by Seint. However, this is not breaking news; what matters is that you are well informed about such brands to avoid being duped by them. Aside from this, I couldnt find more information related to delivery times, couriers, and tracking numbers. While it does contain two preservatives (ethylhexylglycerin and sodium benzoate) we consider these to be less harsh options than the preservative in Seint.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe would prefer to recommend a preservative-free makeup product but have not come across one. So Im thinking, ok, youre gonna go in and blend that later right? Nope. Ilias makeup is free of the preservative phenoxyethanol that we documented in Seint and is also free of ultramarines. By the time I had a new color recommendation I went to submit the return/exchange, and I was 31 days out! I contacted her and told her I am just unhappy with this makeup overall and the whole experience and asked for a refund and said I would gladly return the tray of makeup. From smokey to everyday neutrals, this impressive collection of color swatches is bound to encourage some creativity. Please use a valid email. I am so happy to see this review! However, many people are skeptical of rebranding. Until recently, this company was known as Maskcara beauty. She just swiped on a couple of blobs. I was informed by the ************** that the tracking number was probably a scam. I once again reached out to the artist who just sent me a link to deal with Seint. Instead, the brand offers a neat, empty container to help store your loose formulas. Consumers seem to rate Seint well from an aesthetic perspective. Brook later rebranded her company in 2017 to Seint Beauty, as she felt that cultivating beauty is a sacred work; the work of saints.. Does it contain any questionable additive ingredients that may be unhealthy? Well also overview some controversial aspects of the brands multi-level-marketing (MLM) status.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cb\u003eSeint Foundation Review\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSeint sells two popular foundation products: Highlight and Contour. Both contain the exact same ingredients, and the coloration differences are achieved with differing levels of iron oxides and ultramarines.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eIron oxides\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e are safe and effective colorant ingredients used in makeup that are a much healthier alternative to artificial dye. Seint Makeup only ships to Canada and the United States. I am a cool pink undertone and it looked ridiculous. Awful. At the time of writing my Seint Makeup review, there were no active promotions or Seint discount codes. While it does contain two preservatives (ethylhexylglycerin and sodium benzoate) we consider these to be less harsh options than the preservative in Seint. BBB is here to help. This article will address the Seint makeup controversy, which has gone quite viral on the internet, with many people speaking out against the beauty brand Seint. Its products are reasonably priced, and a few customers report that they work well. $26 - $32. This ingredient caused toxicity and atrophy to human cells in a test tube study, that we detailed more at length in our Function of Beauty reviews article. It provides an ample amount of room for various eyeshadow pots, highlighter lids, or swatches of foundation. I had a quick look at their site and I don't get it. I've never seen someone color matched well because their face ALWAYS looks way more yellow than their neck. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I suggest keeping tabs on the brands social media for any future updates. My partner is in healthcare and collapses on the couch as soon as she is home, I can't imagine her trying to run a 'side hustle', especially if it made NEGATIVE DOLLARS. Seint is no different in this regard.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOne of the most popular YouTube videos highlighting the controversy surrounding Seint comes from a creator called Isabella Lanter who analyzes how much Seint artists actually make, why their business model is questionable (artists apparently have to buy inventory from the company), and breaks down commentary from a Seint top leader.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIts a very well-researched and engaging video that includes timestamps for individuals who may not have the time to watch the full thing:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/OAg2XTm37j4\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cb\u003eSeint Bronzer Review\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eSeints Bronzer contains the same ingredient list as their foundation, with the addition of \u003c\/span\u003e\u003cb\u003emica\u003c\/b\u003e\u003cspan style=\"font-weight: 400;\"\u003e which is a safe and non-toxic colorant that adds texture.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eOne of the most popular YouTube videos on the Seint bronzer comes from a channel called Fit Mission Makeup. The creator shares how to properly use this product along with foundation:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003ciframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/jDEErzriRC8\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"\u003e\u003c\/iframe\u003e\u003c\/p\u003e\n\u003ch2 style=\"text-align: center;\"\u003e\u003cb\u003eOur Clean Beauty Recommendation\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0047\/1524\/9737\/files\/Makeup_Image.png?v=1666139219\" alt=\"\" style=\"display: block; margin-left: auto; margin-right: auto;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe recommend a product called \u003c\/span\u003e\u003ca rel=\"sponsored\" href=\"https:\/\/amzn.to\/3s7eq4O\"\u003e\u003cspan style=\"font-weight: 400;\"\u003eIlia True Skin Serum Foundation\u003c\/span\u003e\u003c\/a\u003e\u003cspan style=\"font-weight: 400;\"\u003e as our top clean beauty pick for makeup and bronzer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eLike Seint, this product is naturally colored with iron oxides and free of questionable additive ingredients like fragrance and artificial dye that are common in commercial cosmetics.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eIlias makeup has natural ingredients beneficial for skin health like aloe vera juice, coconut and jojoba seed oil.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eIlias makeup is free of the preservative phenoxyethanol that we documented in Seint and is also free of ultramarines. Do NOT do it. Newhouse School of Public Communications at Syracuse University\"\n },\n \"memberOf\": {\n \"@type\": \"Organization\",\n \"name\": \"Illuminate Labs\"\n }\n},\n\"creator\": {\n \"@type\": \"Person\",\n \"name\": \"Calloway Cook\",\n \"url\": \"https:\/\/illuminatelabs.org\/pages\/calloway-cook\",\n \"sameAs\": \"https:\/\/www.linkedin.com\/in\/calloway-cook\/\",\n \"jobTitle\": \"President\",\n \"knowsAbout\": \"entrepreneurship, dietary supplements, herbal supplements, eCommerce, medical research\",\n \"alumniOf\": {\n \"@type\": \"EducationalOrganization\",\n \"name\": \"S.I. Learn more about the ingredients that make up this amazing product line. I suffered horrible cystic acne until I was 30, it absolutely crushed my self confidence, and now that I finally have clear skin Im very conscious of what Im putting on it. If this order was returned by January 25, it would have qualified for store credit only. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Ideally paired with a makeup brush and wipes on the side, the IIID Eyeshadow Palette 20 Isle costs $80. The corporate company doesn't give a c*** about customer service.
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