Connect and protect your employees, contractors, and business partners with Identity-powered security. You are using an unsupported browser. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. VERY FLEXIBLE, You pay for all your own computer equipment and internet/phone. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Public Relations e-mail (press@liveops.com) Locations. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. option Add a new device appears in Duo Mobile settings. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Liveops. option Add a new device appears in Duo Mobile settings. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. - Liveops The modern contact center. A hallmark of Liveops is the idea that learning and improving are never done. View our background and credit check requirements here. Work outside the perimeter. Note from the editor: The author, Shelly Strom, is a longtime freelance . Your patients health is your top priority. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. We believe every voice matters. Find Out How & Apply . Support. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. Link Okta groups to existing groups in the application. Password. Forgot your password? Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. There is absolutely no paid training. Want to become a Liveops agent? View our background requirements here. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . So how much can you earn? Passwordless. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Log in. To find out more, read our Privacy Policy and Cookie Policy. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. All rights reserved. Copyright 2023 Liveops, Inc. All rights reserved. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Managing multiple systems, programs, and screens simultaneously. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. You can also manage cookies in your browser settings. Want to build your own integration and publish it to the Okta Integration Network catalog? You are using an unsupported browser. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Liveops: Flexibility. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. And, it's why some of the biggest enterprise names trust Liveops agents to represent their brand. Organizations. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. . Get started on your new home business Flexibility. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. GM Regional Customer Care Operations, major utility. Or, sign in using: Login using Okta. Were here to improve peoples lives. With VirtualFlex, theres no need to overstaff. You can also manage cookies in your browser settings. Dorm Decor Ideas || Explore Detailed Information. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. There are no benefits, no vacation pay, no paid training. Your connection to your customers/clients is the most important part of your job. View our background and credit check requirements here. I love the flexibility. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Add this integration to enable authentication and provisioning capabilities. This means you can choose when, where, and how often to work! Documenting details of calls and customer interactions. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Post in the comments section of this video.Thank you for 2,360 subscribers! This app integration supports Single Sign-On. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Liveops energizes agents through rewards and recognition. View our background and credit check requirements here. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Find Out How & Apply . At WebCE, we are passionate about delivering exceptional professional development solutions. We are passionate about the agent experience, because we know agents have many choices in their careers. Earning potential. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. 3,309 Following. Pay, Vacation time, You get to work from home. The background check requires a $24.99 processing fee paid directly to our vendor. Please update your browser to the latest version on or before July 31, 2020. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . If you love helping improve peoples lives we want you to work with us. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Sign-On: Liveops Agent Services LLC Site. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Healthcare and Medicare enrollment can be complex. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Okta updates a user's attributes in the app when the app is assigned. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Autonomy. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Duo Security for MFA | Okta. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Liveops is a legitimate company. @Liveops. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. This login is to access our Shiftboard online scheduling and people management system. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. See Capabilities for more details. Empathy is part of Liveops agents DNA. It's why we've led the industry in virtual, flexible agent services for more than 20 years. Teams include: Client Results. Create success for our clients by working cross-functionally to build strategies that maximize program results. https://www.liveops.com . Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. I have children who are active in sports, so it allows me to be there when they need me. We create better outcomes by seeking out and integrating diverse perspectives. Push either the users Okta password or a randomly generated password to the app. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. To accept cookies continue browsing as normal. View our background and credit check requirements here. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. HSA and PPO Options Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. You are your own boss and set your own hours so there is a great work/life balance. We encourage ideas from everywhere. I trust them and look forward to a deeper partnership in the future. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Compensation . Either search term value. Agent Login. Creates or links a user in the application when assigning the app to a user in Okta. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Single Sign On. Find Out How & Apply . Website. Answer. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Read more. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. The VirtualFlex platform delivers the right agent at the right time, with the right results. Please review the Liveops basic technology requirements by clicking here. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. I use the money to take my grandchildren shopping or on day trips. We call this agent community Liveops Nation. In healthcare, engagement and patient connection are paramount. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Your email address will not be published. Your customers deserve the best at every touchpoint. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. At Liveops, we believe in improving people's lives no matter where, when, or how they work. What I wish I knew the first time I filed self-employment taxes. Tuition Reimbursement. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Earning potential. About Liveops. Liveops Job Board. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Push existing Okta groups and their memberships to the application. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. This network has hard skills in your industry, and soft skills from life experience. Community. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We use cookies to improve your experience on our website. They want right-time. Our scalable platform lets agents define their availability. To find out more, read our Privacy Policy and Cookie Policy. Forgot password? Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Login here. See all features. Username / Email. The workplace culture is amazing. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Flexibility. Scottsdale, AZ liveops.com Joined January 2009. Login. Looks like you have Javascript turned off! Set your own schedule to work around your life. The agent community sits at the core, and we dont take this lightly. Money is amazing, but like every job there are flaws. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. We are empathetic, good-natured, down-to-earth people who like to have fun. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Okta Browser Plugin; Okta Agents. Find Out How & Apply . This login is to access our Shiftboard online scheduling and people. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. I am being paid to do what I enjoy, which is helping people. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Login to track your existing support requests. 1099 Independent Contractor offers no benefits, Paid by the minute. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Liveops is a legitimate company. We call the agent community Liveops Nation. We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Disability Plans, Learning Opportunities . https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Import the user attribute schema from the application and reflect it in the Okta app user profile. Quickly assessing customer needs and providing sound solutions. We would like to show you a description here but the site won't allow us. Pros. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Are you an employee? to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. You can also manage cookies in your browser settings. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Dont let the next surprise get in the way of delivering a great customer experience. Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Groups can then be managed in Okta and changes are reflected in the application. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. Thanks so much for taking the time to leave a review! When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Client opportunities may have additional requirements, including expanded client-specific certification. The world class support of Liveops and unparalleled access to world-renowned clients. Flexible. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. You may also receive performance-based pay or other incentives. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Build a thriving work-at-home business providing remote customer service for top brands. Welcome to Liveops Agent Services LLC Shiftboard Login Page. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Support. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. Knowledge Base. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Log-in to the worlds easiest to use Learning Management System To find out more, read our Privacy Policy and Cookie Policy. I love the freedom element. The Liveops VirtualFlex platform empowers agents to act as an extension of your brand by providing a warm, knowledgeable connection with members and patients at every touchpoint across the continuum of care. This means you can choose when, where, and how often to work! Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. This te. Virtual. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. transparency. We call the agent community Liveops Nation. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success.
Comments are closed.