Preparing for your CQC inspection checklist. I looked and there was 1 post about that 1 post. What was the outcome, Equality, Diversity and Inclusion. As they had a large number of people applicants I didn't receive my outcome for a fortnight. Practicing an interview with a housemate or friend is another effective way to practice your interviewing skills. This type of question requires the ability to show a range of attributes, in particular your ability to plan and organise, inspire others, overcome . Make sure you have a thorough understanding of what Clinical Governance is, and more importantly, how it impacts on your role as a Band 6 Nurse within the NHS. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. Nunc quam orci, pharetra a ex ac, fringilla faucibus neque. CQC may quote 2-3 hours for a fit person interview. Make sure it is in date! Responsive? prepare for the CQC fit person interview. I interviewed at Care Quality Commission (London, England) in Aug 2018. I was asked a series of lengthy competency based questions, all ok. From the outset, I was not asked anything about myself, my career history or why I wanted to work for CQC. Fusce mollis posuere urna, at rutrum sapien tincidunt a. Praesent mattis mauris massa, vitae luctus nisi finibus eget. Its an extremely helpful document for anyone new to the inspection process, and should be the first port of call for any provider. To find out more about how the CQC inspection process has been affected by the Covid-19 pandemic, read the full statement on their Covid response. Furthermore, the guidance fully explains the principles behind the inspection process, the elements that the inspection team will focus on, and how they arrive at their judgements. Holders of older versions of qualifications should carefully check equivalence. How to pass a care manager job interview. The Care Quality Commission (CQC) is an independent body for regulating health and social care standards in England. Understand the CQC's Role The first step in preparing for a CQC interview is to understand the role of the CQC. Interviewers may use this question to evaluate your interpersonal skills, personality traits and team-building abilities. The CQC inspector might also ask questions about the information you have already submitted as part of your application. That was not the case here. The Care Quality Commission (CQC) fit person interview is a source of much anxiety for prospective registered managers of social care, GP and dental services providers. Try having a mock interview for extra practice. Interview process was good. The job description is chocked full of critical details, including the must-have skills and traits the hiring manager needs to find. Familiarise yourself with the scope of compliance, the standards which apply and the essential outcomes which apply to your registered service category.What else might the CQC interview ask of me?Before you attend, it is also worth giving some thought as to how you will answer questions relating to: How do I learn the outcome of my fit person interview?Once the full assessment process has been completed, a successful application will receive a Notice of Proposal to Register.The result of an unsuccessful application process will be provided as a formal notice. Cras varius ultrices ipsum id dictum. Realistically, for most applicants, the assessor should be able to gather enough information to enable a decision to be made in 1-2 hours. Guidance for providers. The Good Governance Institute has worked with many trusts over the years to help them prepare for inspections. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. Jul 2014 - Dec 20162 years 6 months. A shame really that they are prepared to waste the time of external candidates when they could just have initially advertised the job internally. Nulla cursus dignissim molestie. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. Also critical is staff preparation through workshops and literature, to get the trust story on quality and safety in the minds of the front line. In cases where services fall short of minimum standards, the CQC will take action to either remedy the situation, or - failing that - close the provider down., So its no surprise that the mere mention of the CQC - particularly when followed by the word inspection - has the potential to send a shiver running down your spine., The Boy Scout Movement said it best: Be prepared! CQC inspections are complex, elaborate processes which involve an inspection team, several hours of interviews (with both staff and patients/users of the service), extensive reviews of paperwork (including care pathways and complaints forms), observations carried out by the inspection team, and full reviews of documentation and policies. Read tips on how to reduce onboarding time. Using the training and qualifications feature, you can evidence the amount of support and training you provide to your staff and show that mandatory training is up to date. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The CQC is the government body that monitors, inspects and regulates all UK-based health and social care services, to ensure that minimum standards of quality and safety are met at all times, for the good of patients and service users., This means that all NHS trusts, independent hospitals, GP practices, walk-in-centres, residential and nursing homes, home and social care providers, dentists, ambulances and mental health services in England are subject to regular CQC inspections. These cookies ensure basic functionalities and security features of the website, anonymously. Mock inspections can be useful. The interview process The is a two-stage interview process via MS Teams with the first interview chaired by the Head of Operations, which you will be required to prepare a presentation and the second stage chaired by a senior manager and Director. Loving Father, you know my future. Make sure all doors that should be locked are locked, sharps bins are stored and labelled appropriately and not over-filled, Make suredisposable curtains are labelled with the date and are within date. The fit person interview is not a test or an exam that the applicant passes or fails. Expect to be asked questions on such matters. The only way to ensure that your business meets the criteria laid down by the CQC - and to pass the inspection with flying colours - is to integrate those criteria fully into every aspect of the service.. The process took 6 weeks. CQC Registration Support This applies to the specific regulated activities at the specific locations given in the registered manager application. You may disable these by changing your browser settings, but this may affect how the website functions. 3. Be ready with narratives about the improvement journey or difficulties you have encountered. We are of the view the CQCs requirements on general practiceare onerous and disproportionate, however, their powers are enshrined in the Health and Social Care Act and getting it wrong can be hugely stressful and time-consuming for an individual practice. Interviewer was kind and encouraging. 20171218 100743 Guidance to the application process for new registered managers v6.0 . The outcome of an unsuccessful application process is given as a Notice of proposal to refuse registration, or as a Notice of proposal to register with conditions. "Staff treated people with dignity, respect and kindness. Prepare your CEOs presentation early it focuses the mind on the key elements for the inspection. Quality of Delivery Administrator Role (1), interview process at Care Quality Commission. We will undertake a thorough on-site review of the practice as part of the mock inspection. in England charity no. .ld_custom_menu_640075c132fde > li > a,.ld_custom_menu_640075c132fde ul > li > a{color:rgb(34, 45, 86);}.ld_custom_menu_640075c132fde > li > a:hover, .ld_custom_menu_640075c132fde ul > li > a:hover, .ld_custom_menu_640075c132fde li.is-active > a, .ld_custom_menu_640075c132fde li.current-menu-item > a{color:rgb(2, 195, 255);} We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. Also, engage with senior clinicians and governors to undertake these reviews. Preparing for your CQC interview checklist This checklist is aimed at helping managers of new care services to prepare for their CQC registration interview. When I turned up for interview, one of the interviewers was running late. All Rights Reserved. Providers who have applied for registration will be interviewed by a member of the CQC team prior to them accepting your registration. We also use third-party cookies that help us analyze and understand how you use this website. This employer has not claimed their Employer Profile and is missing out on connecting with our community. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Scheduled (planned in advance by the CQC, but, Responsive (in response to a specific concern in relation to the service) or, Themed (in which the CQC looks at a particular area (for example, dignity and nutrition in NHS hospitals) in a variety of settings across the sector.. @media (min-width: 768px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 992px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 1200px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } Currently, registered managers need to be suitably qualified and competent persons to be in charge of delivering GP and dental services. Attitudes to equality and diversity may be the launch pad for an expansive conversation. For more useful hints and tips or to find out about the expert CQC preparation and readiness support we can provide, please get in touch by calling 07732 681120 or by email to advice@good-governance.org.uk. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 5. It is advisable to ensure all policies reference the practice as named on their CQC registration, e.g. I applied in-person. Share this information with senior leaders and those who need to know, including staff working in clinical governance and corporate affairs. The post holder will join a well-established MDT . These NHS job interview questions are focused in assessing your ability to plan, manage and lead a multi-disciplinary group of people. Can you automate key aspects of employee onboarding to ensure the right mix of skills is available within your teams? Interview. I interviewed at Care Quality Commission (London, England) in Dec 2022. Thank youHCA Healthcare. All rights reserved. Their job is to make sure that care services are safe, effective, caring, responsive, and well-led. Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the Discussion about your service model 5. This may be a Notice of Proposal to Refuse Registration. Glassdoor users rated their interview experience at. Rated 'Outstanding' by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally. What was the action planning and learning from these? Read expert tips on achieving 100% compliance and impress the Care Quality Commission. To find out more about the one-to-one interview preparation, please contact Georgina Turner (Inspired for Health) on 07849 389284 or email info@inspiredforhealth.co.uk. If you answered a mix of 'yes' and 'no' then you need to improve compliance in time for your CQC inspection. How to reduce the burden of CQC reporting and maintain a robust quality management system within a health or care organisation. It is advisable to have a copy of your CQC application form in front of you and a copy of the Fundamental Standards. They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? http://www.trustpilot.co.uk/review/qcs.co.uk. Vivamus pretium euismod tellus et porta. This list is not definitive but is based on the experiences of those that have gone through the process since 2020. Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! Talk about a time when you had to manage competing priorities. At the time of the inspection and after the inspection review has taken place, note which issues and areas of business are subjected to the greatest level of questioning. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. CQC Inspection Checklist. The guidance changes from time to time so ensure you have accessed the most recent version.Will I need a detailed knowledge of legislation and CQC compliance?It would be unrealistic to expect applicants to be able to recite health and social care legislation in depth. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien. Mauris id facilisis velit. It makes sense to prepare for the inspectors' initial interview where you will be asked to say what makes your practice outstanding. Contacted by the HR dept. As a result both their time and my time were wasted. I felt as though the interviewers were going through the motions and that they had already ear marked the job for someone internally. Questions were to be answered fully using the star method was helpful, Anonymous Interview Candidate in Stratford, England, I applied online. Alternatively, CQC may issue a Notice of Proposal to Register with Conditions.If the applicant disagrees with the decision and resulting notice, a hearing can be convened to receive representations. Morbi finibus ex vel ligula faucibus malesuada. It will offer valuable insight into some of the likely focus of the forthcoming inspection. tell me about a time you had to form a strong relationships with a difficult person? Q1. tell me about a time where you embraced change within your organisation? The cookie is used to store the user consent for the cookies in the category "Performance". Evaluate these skills using the open-ended and situational interview questions below. Contacted by the HR dept. By clicking Accept, you consent to the use of ALL the cookies. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN CQC will usually ask you to allow two to three hours for the interview itself. Do you record staff training and development that you can show CQC inspectors? Interview involved very narrowly focussed competency based questions which I felt didnt help me to communicate my skills but it was my first ever comp based interview so Im no expert on them! So my manager mentioned on a 1:1 call that someone complained that Im posting too much on LinkedIn about wanting to find a new job outside of the company I currently work for. Learn more about Credentially with our tutorials, guides to client testimonials icon the play button icon we have already. Company registration number: 06278584, CQC Mythbuster No 35 - Fundamental Standards of Care, able to properly perform tasks that are intrinsic to their role, has the necessary qualification, competence, skills and experience to manage the regulated activity, has supplied documents that confirm their suitability, The Health and Social Care Act 2008 (HSCA 2008) (Regulated Activities) Regulations 2014 (as amended), Care Quality Commission (Registration) (Regulations 2009 (Part 4)), Individual policies, e.g. Support workers often work with a healthcare or social team of professionals to assist a client. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You also have the option to opt-out of these cookies. For GP and dental service providers there are no mandatory qualifications for registered manager. Phone*MessagePlease confirm you aren't a robot!NameThis field is for validation purposes and should be left unchanged. Although CQC inspections will vary according to the type of service being assessed, all inspections centre around 13 Fundamental Standards, below which no care provider should ever fall. . 3. Request a Callback with Our Specialist Team! I applied online. The Natural Choice for Bespoke Healthcare Compliance 01244 445025Enquiries@cqc-compliance.com, Upcoming webinar from CQC Compliance 'CQC New Strategy - 10 Tips to Remain Compliant from a CQC Inspector'. The aims and objectives of the service provider in carrying on the regulated activity. .vc_custom_1648903024873{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #f5f5f5 !important;border-radius: 10px !important;} I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it! If you have not bought CQC Questions and Answers from us for your interview preparation but still wish to have your preparatory call so you can pass your upcoming CQC Interview then this will be the ideal service for you. I was asked a series of lengthy competency based questions, all ok. Luton, United Kingdom. As an internal candidate, I only really applied to gain more interview experience since there's no merit based promotion or real development opportunities in CQC. Such scenarios allow you to bring different elements of your training, knowledge and experience together. Morbi ex ipsum, aliquam in tortor in, ultrices pretium nunc. Vivamus gravida ac velit nec molestie. Be the first to find this interview helpful. Your Fit Person CQC Interview questions will focus on your service, personal background and how you will comply with the regulations. 7. In other words, its impossible to bluff your way through a CQC inspection, cover up mistakes or to rush around for a couple of hours beforehand to get your paperwork in order. 135 538313. Attendees will understand successful approaches to being ready for inspection, how to prepare your staff team, and what you will be expected to evidence and how. Role snapshot: The candidate appointed will work with adult service users with a range of complex neurological conditions such as acquired brain injury and spinal injury. Registered company no. Do you have any digital tools, such as online staff management, that can help get the right people on duty at the right time? Didn't make me feel at ease at all, something I always make a conscious effort to do when I am on the other side. 1079836. Eventually I received an invitation for an interview. Mauris tempor dui est, nec cursus nunc vehicula vel. It [] Personalised Care, Treatment and Support. Each of our five key questions is broken down into a further set of questions. 4. They are available from a variety of sources, and you can easily find checklists claiming to be official CQC inspection checklists for a range of services, from care homes to GP surgeries and dental practitioners. The CQC will assess all health and social care providers against their compliance with the CQCs Fundamental Standards. If the applicant disagrees with the Notice, representations may be made at a hearing. Your background, particularly in relation to delivering services, Your experience in the health and social care sector, Your motivations in becoming a registered manager, Your personal values in delivering effective services, Not only to delivery of care and health services, but also HR, health and safety, quality assurance, safeguarding, recruitment, training and disciplinary processes. The overall idea is that an inspection should not be a tick box exercise but should be a holistic approach as to whether the service meets the new fundamental standards and these CQC 5 key questions are used to help an inspector assess this. But it neednt be that way. UNDERSTANDING CQC WORKSHOP General Guidance. 3866683. Identifying a person who can introduce the inspector to patients and staff, and for Written work, presentation and face to face interview. Successful at that stage, I was offered an interview. Privacy Policy tell me about a time where you had to analyse data to make a decision? 2. Theres no doubt that the issue of CQC inspection can be a stressful one for any service provider, ranging from primary care services to NHS Trusts to GP surgeries, private health providers, healthcare startups providing clinical services, residential care and nursing homes, to dental practitioners and home care providers. How the Covid-19 pandemic is affecting CQC inspections. Key Lines . Our CQC Registration service is designed to takeaway all the stress, we will do your Provider & Registered Manager Applications and prepare you for Interview. Fusce elementum nisi purus, in malesuada nisi tincidunt sed. It pays to remind colleagues of what they have achieved. Privacy Policy. Glassdoor users rated their interview experience at Care Quality Commission as 53.0% positive with a difficulty rating score of 3.27 out of 5 (where 5 is the highest level of difficulty). Help me to glorify you in this interview. These cookies will be stored in your browser only with your consent. I had also been told that all my responses to the competency based questions should be based around examples from the last couple of years. Ensure that arrangements can be put in place quickly for the inspectors, including making rooms available. Enquiries@cqc-compliance.com It is unrealistic to expect every candidate for registered manager to know every detail of the CQC compliance requirement inside out. As a result of the ongoing Covid-19 pandemic, routine inspections by the CQC are currently suspended, to avoid placing additional pressure on health and social care services. I interviewed at Care Quality Commission (London, England) in Aug 2018. 1. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. CQC Inspectors may want to know about any interpreter service used, including access to sign language if required. Where you have not, prepare a narrative for directors and staff, together with the action plan you have in place to address the issues, to share with the inspectors. All Rights Reserved. February 12, 2011 chellemaca Leave a comment Go to comments. Quality Compliance Systems (QCS) offers a unique approach to CQC Compliance with an online based service specifically tailored to the individual needs of your organisation. What We Offer. One possible way to find out whether youre ready for your next CQC inspection is to use a comprehensive checklist, like one of the many available online, or to create one of your own based on the CQCs Fundamental Standards. Do they have a common voice? This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. CQC provide a compliance assessment tool on their website which can be used as a guide, or care services can create their own to demonstrate quality assurance and how the service uses feedback. Interview started 20 mins late. Being prepared for CQC inspection (advanced). Felt like they just wanted it to be over and done with. . 1. All areas are important, however, dont just focus on the personalised care and support side of the services for which you will have responsibility; think about other areas too such as HR issues like recruitment, disciplinary procedures and training as well as important subjects such as safeguarding, health and safety and Quality Assurance. Mock CQC Inspection. But brushing up on the name(s) of relevant pieces of legislation is a minimum as is understanding their purpose and an overview of the content.The same is true for compliance requirements. Much of this assessment process is subjective; its not a test to complete X questions in Y minutes, so there are no hard and fast rules. CQC Compliance is proud to be part of the WorkNest group (itself part of Marlowe PLC), the UK's leading providers of outsourced Employment Law, HR and Health & Safety services.While our expertise will always be healthcare compliance, our position within the group allows our clients to access industry-leading specialist support from our 400+ colleagues across WorkNest. CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD Recording of our CQC Interview Prep Webinar from 2 Feb 2023. You have to assess performance data from the hospital, a complaint letter from patient, and patient survey. (Care Quality Commission) Performance management of the senior team. This online, verifiable CPD course tackles some of the typical questions that a CQC Inspector may ask a Registered Manager during their Registered Manager Interview. You can prepare for a quantitative analyst interview by learning the kinds of questions an interviewer may ask you. If youre looking to ace a CQC inspection by streamlining the compliance process for all your practitioners, book a demo and see what Credentially could do for you. Whether you are an established Care Provider, Dental Practice , GP Surgery or a start-up organisation, our service is provided with the aim of ensuring that all aspects of compliance are being attended to. We call these our 'key lines of enquiry'. . *It should be noted that during the COVID-19 crisis, CQC have released interim guidance notes and will approach each registered manager application in a pragmatic way to ensure they are carried out within government guidelines on managing the process during the pandemic.How long does the fit person interview last?CQC will usually ask you to allow two to three hours for the interview itself. This was preceded by a written exercise of 60 minutes, and I had to make a verbal presentation about the three questions posed in the written exercise. I understand they probably did a lot of interviews that day hence the rudeness perhaps, that might have been their 6th but it was my first! So weve put together this guide to help you navigate through these difficult waters. About . Despite them offering it and me confirming I wanted it, no feedback has been provided a month later. What questions will be asked? Group VAT no. Tell me about the most challenging engineering project you've worked on. Anyway, I knew I hadn't got the job before the interview was over. CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. Describe a time you demonstrated leadership skills at work. For example, the top five risks, the top three clinical risks, the last serious incident along with the learning that came from it, the number of incidents, complaints, PALS contacts. Any reasonable adjustments for interview. This cookie is set by GDPR Cookie Consent plugin. I interviewed at Care Quality Commission (London, England) in Sept 2018. Online application form focussing on employment history and a personal statement.
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