Is the surrounding air contaminated? In other words, the thermopile itself gets defective or the wire connectors come loose. Does the status light of your AO Smith Water Heater remain solid red? We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. These features are included with all Signature 500 Series water heaters. } Check for hidden leaks in hot water system . groundwater temperature for your location, and residential energy prices as reported by the Department of Energy. I replaced the upper element, and then replaced the thermostat as tech support said that might be causing the problem. Too High Temperature 2. Then, watch this tutorial and follow the steps to get the temperature sensor replaced: If you observe the status light of your water heater flashes 7 times consecutively with a three-second pause, understand the gas valve is at fault. Solution: Check for the soot on the AFR rod, wire connection, and breakage. When the temperature sensor senses the water temperature is excessively hot, the status light will flash 4 times. The cookie is used to store the user consent for the cookies in the category "Analytics". This is an in-depth guide on AO Smith Water Heater Troubleshooting Codes. Ok, yes I really don't know, I rarely service these newer water heaters, so your best bet is to Contact AO Smith again to see what's going on. Before doing so, don't forget to check the wiring attached to the control board. No spam, we promise. However, a damaged thermal regulator often prevents the water from flowing out, causing it to be trapped in the exchanger. ], Bosch Tankless Water Heater Maintenance [The Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide], Bosch Tankless Water Heater Wont Ignite [7 Easy Solutions]. GTC-070 R3 Revision 2 includes updated troubleshooting information for error codes 3, 4, and 6. Solution: Check for blockage in the vents, the distance between the intake and exhaust terminals is per instructions, and remove if there is grease or dirt in the gas burner and fan motor. If the status light still doesnt come on, I bet the pilot flame fails to heat the thermopile sufficiently. The average cost per kWh is ${{ELECTRICITYPRICE}} Generally, the water gets too hot if the gas control valve/thermostat is at fault. Try our Product Selector Tool to find the right models for your needs-for both heating and treating your home's water. Replacing the gas control valve/thermostat will be a simple fix to this issue. They have to make sure that it can function properly. Is there leaking from the heat exchanger? FIX: See error codes 111 and 121. Smith A.O. No, it's not. So, check out the section again. Error code 441 (LED flashes two times) Problem: Flow sensor. Check if there are any foreign particles or grease on the gas burner and fan motor. So, replace the sensor to clear the faulty code. First, the pilot light wont come on until you try to light it up. As long as you see this error code, you must turn off the water heater first. How to use diagnostic system and fix the problems using the error codes that appear on the remote controller. To view or adjust our assumptions of the most common factors that impact this products performance using National Averages, please view the We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. ao smith water heater error code e05. What you need to do is- attach the thermistor wires to the control board. Conduct checks on all the parts and sensors on a regular basis. Its normal. Put everything back into its place and turn the electricity on. Below, I will explain the meaning of status light codes and what steps you should take to stop the blinking light. And then, use the wrench to secure the thermistor properly. Products. This is exactly where the thermistor is located, depending on models: Once you locate the thermistor, detach the thermistor wires from the control board. The flame rod should be free from dirt and grease, and the computer board should not be damaged. It will be far better if you call a certified technician to deal with this issue. Anyway, whats the last time you flush your AO Smith Water Heater? Just connect a garden hose to the drain plug at the bottom of the unit and place the other end of the hose to the nearest floor drain. Manage Settings 12-Year limited residential warranty gives you peace of mind. Once the thermopile reaches its operating temperature, the status light will no longer remain solid red. You should be able to find the settings in your water heaters manual, but if you are stuck, contact the support at AO Smith. Find the most common problems and see how to fix issues. Mix the soap and water in a spray bottle. This is the final error code for thermistor failure. The 4-chamber model of AO Smith Electric Tankless Water Heater only throws this error code. If there is a problem with the water heater, an installed remote will make a sound, and the error code will display on the screen. Scale is caused by water settling on heat transfer surfaces and the impurities build up into a hard, crusty layer. Some people think that a tankless water heater will be a great choice. Ensure you turn the gas control knob to the off position. If yes, its because the pilot light got extinguished recently and the thermopile is cooling down. To fix this issue, you should replace the control board. Just turn on a hot water faucet and let the water run for several minutes. Another sign that this is the issue is if the error code is blinking five times. See how to troubleshoot the flame failure, not enough, no hot water . Second, turn on a hot water faucet anywhere in your house to let the air out of the waterline. Need sanity check to make sure I troubleshoot the device properly: Problem: No ignition. The water heater is surely essential to support modern households, and we can make sure that people will look for the best water heater which can be used for their household needs. It may not display this or other websites correctly. CODE: 10 (101), Five timesPROBLEM: Warning for the "991" error code. Open the control panel and make sure that the stack flue sensor is working properly. Release the gas control knob once the status light starts flashing and set the temperature to your desired setting. Instruction Manual - High quality water heaters and water treatment . Smith Water Heater, look no further! We are going to cover some of the most common error codes and problems seen with the AO Smith tankless water heater so you know what you can do when the issue occurs. I have tested the power at the thermostat and the elements with a multi meter and they all check out fine. Take the sensor out and make sure that all the wires are properly connected. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Then, shut off the main gas supply valve. Also, you should check the computer board for any sign of burn marks too. I highly recommend you use a multimeter to test the continuity of them and replace them if needed. How do I reset my A.O. The wires connected to the stack flue sensor of the Pentair pool heater often loosen up automatically or get damaged. Replace the control board. However, I highly recommend you call a certified plumber to solve this issue. Problem: Problem with the computer board. I recommend you turn the unit off and relight the pilot. Alternatively, you can watch this video that will come in handy: AO Smith Water Heater Status Light will flash 8 times every 3 seconds if the gas control valve is in the off position but the thermopile still produces electric power. scald in a matter of minutes. You are using an out of date browser. This is A.O. Although the early symptoms are dizziness or a headache, death may be the final result if they cannot get the proper treatment. Typically, a bad thermostat, burn-out heating elements, and bad computer board are some defects that cause this issue. Residential & Commercial Water Heating Systems | A. O. Smith Never Descale Again. So, keep reading. To determine if the heating element is shorted out, plug in a multimeter and test if the element, itself, is shorted. Products: Water Heaters . Is Spray Paint Flammable? What could that be? Check if there is a gas leak. What should you do first is- turn the gas control valve to the off position. Either the thermopile doesnt cool down quickly or the pilot valve is stuck in an open position. We use cookies to ensure that we give you the best experience on our website. I had already unplugged the ESM and the problem persists. F05 - E02 - Door lock fault F08 - E01 - Waterfill fault I've looked up the error codes for these, and am just getting started diagnosing the issue. Smith offers a wide range of water heaters. Solution: Check for the proper settings on the computer board. d. Igniter activates. What Does Flashing Light Mean On Ao Smith Water Heater? Error Code: 441, Light Blinks 2x What It's Telling You There is an issue with the flow sensor. Previous replacement, improper installation and other conditions, outside the manufacturer's control and requirements for warranty may prevent reimbursement. Many factors affect the actual performance of a water heater. Scale build up could be the cause of locking the motor drive and is usually caused by a water leak somewhere within your water heater. You can see those error codes only on an AO Smith Water Heater with two or four chambers. CODE: 661, Four timesPROBLEM: Bypass valve fault (only model 540). Less things to go wrong. Fix the loose wiring and replace the damaged wires. Re-attach the control box cover, and restore power to the water heater. On the other hand, your AO Smith Water Heater goes through problems if the status light flashes more than 1 times followed by a three-second pause. This error code is another thermistor failure but this time, it is referring to the mixing or mix thermistor. However, there is a four pin white plug in the water heaters junction box that I believe is the connector for the smart grid module, and two of the wires have come out of the pin/connector. Your AO Smith Water Heater wont light up if there are electrical problems like the thermopile wires come loose. Hi, I have an AO Smith GCVL 40 300 natural gas with a Honeywell valve. Examine the thermal regulator to see whether it is offering a proper performance or not. Manual for 400 - 1000 models. It usually means that there is a problem with the bypass valve. Smith Water Heater Repairs. Turn the gas control knob to the off position by moving it counter-clockwise. We and our partners use cookies to Store and/or access information on a device. As a result, you can now easily diagnose your water heater that will save you both time and money. Smith Water Heater Troubleshooting. We hope that this article has provided you with some useful information about AO Smith tankless errors codes. I hav been reading some similar posts regarding this issue, and I think I have made the proper analysis. Your AO Smith Water Heater's status light will blink 5 times every three seconds if the temperature sensor gets defective. AO Smith Water Heater Troubleshooting Lights [8 Common Blinking Light Codes]. Use the pipe wrench to tighten the fittings. To solve this error, you will need to carry out the same checks and treatments in the above error. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Tankless Water Heater Stuck In Standby Mode [Solved! This error code is usually a sign that there is some kind of blockage in your vents, gas burner or fan motor. Again, this is an issue for a professional but you can check that the proper settings are in place on the computer board. Through constant innovation, at production level and application level, A.O. There will be various considerations which should be made in this circumstance for finding the perfect one. http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent, When Used On Gas, Residential, Power Vented. Wait for ten minutes to allow all the gas to clear out. I reset the breaker and it started up a few hours later. CODE: 74, 741, 751PROBLEM: Miscommunication between the water heater and remote controller. Introducing X3 Scale Prevention Technology on our Condensing Gas Tankless Water Heaters. The owner is not there much in the spring and fall, like now, but the water heater is left running. Firstly, the thermopile is at fault. Necessary cookies are absolutely essential for the website to function properly. The showers in homes built after 1992 typically have a flow rate of 2.1 Gallons Per Minute. BFC Cyclone Twister II Once you have, make sure all the connections are secure and safe and clean away any dirt or debris that could be the issue. You should also ensure they are securely attached. Toggle navigation. The solution to this problem is just the same as the previous error code check for broken wires, damage, loose connections, dirt and debris. Any other models may have different codes for different issues. Solution: Check the connections between water heaters. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". WaterHeater HUB 2021 - All Rights Reserved. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Eric Alvarez is an HVAC guy based in El Paso, Texas, United States. } FIX: Check is there a loose or breakage in wire connection or debris on the thermistor. This error code usually means there is a fault with the flow adjustment valve. 50 Gallon Tall 12-Year Energy Smart 5500/5500-Watt Elements Electric Water Heater with Leak Detection Model: EE12-50H55DVF Lowe's Item #: 3806368 Shop Now at Lowe's Product Description iCOMM Smart Connectivity allows you to get notifications and manage your water heater from your smartphone You may type any combination of product name, family, size, model number, etc. And the reason is the thermistor gets shorted electrically. Problem: Problem with the air-fuel ratio rod - AFR. What causes water hammer in a house and what makes pipes to vibrate and make banging, ticking and popping sound? Once I did that and cleaned out the sediment, I had an e02 error code on the panel. Besides, I will also walk you through the troubleshooting steps to clear those error messages. You should keep depressing the igniter button for 90 seconds. The cookie is used to store the user consent for the cookies in the category "Performance". So not happy that I had to replace it, but very happy with AO Smith that they honored the warranty. Now, set the gas control knob to the Pilot position. Electronic Thermostat provides operational reliability and peace-of-mind. AO Smith ES12-50R55DV (50 gallon) electric hot water tank. Just like with the previous thermistor failure errors, you should follow the same process to solve it. Smith reserves the right to deny reimbursement if, upon investigation, any such condition is identified. To bring your water heater to a normal operating state, you should replace the temperature sensor. Get a free estimate online from top local home service pros in your area. You also have the option to opt-out of these cookies. Then, ensure you have the following pieces of equipment at your fingertips: Secondly, check the user manual and drain the water heater by following the instructions. Continue with Recommended Cookies. How long does an A.O. There are a range of potential causes to this error. CODE: 32, 321, Two timesPROBLEM: Inlet thermistor failure. If the error code returns, I bet the sensor is at fault. Smith G9-T5040NVR Installation Instructions And Use & Care Manual. Dont need to worry about it. Copyright. Now, press the red button to reset the unit successfully. smith gas water heater installation user and service manual (102 pages) Water Heater A.O.Smith GPSX-50L Owner's Manual. There are actually many types of thermistors in your water heater and thus, any error codes that relate to problems they are facing. It usually means that there is a problem with the bypass valve. The board replacement kit includes replacement yellow and blue wires with new connectors. Power vented gas models with hot surface ignition & 2"/3"/4" pvc vent capability (21 pages) Water Heater A.O. But then sometime later it will start to heat the water and the green light will begin flashing rapidly. Not only that, but it also causes the Pentair pool heater to turn off. For example, if the status light blinks 2 times, there is an issue with the thermopile voltage output. I would Secondly, you must replace the gas control valve if the pilot valve gets stuck in an open position. FIX: Debris on the thermistor, loose or broken wire connection. To solve this issue, you need to check for any condensation within the heater. First off, turn the electric supply off to your water heater at the circuit breaker. {{INUSING}}, The average cost per Mcf is ${{NATURALGASPRICE}} Press down the gas control knob all the way in while depressing the igniter button continuously. Some of the problems are common, and they do not include an error code: Water is not hot enough or is too hot The temperature of the exiting water fluctuates Noise Burner does not ignite Long time to get hot water Sediment buildup CODE: 651, Four timesPROBLEM: Flow adjustment valve fault. 01 Pressure Switch Fail On, should be Off 11 Pressure Switch Fail Off, should be On 02 Ignition Fail after 3 attempts 04 ECO Open 05 Temperature Probe Open 15 Temperature Out of Bounds < 30 degrees 25 Temperature Out of Bounds > 220 degrees The following Error Codes are internal to the controller. Tankless Water Heater Problems | Troubleshooting and Repair Tips, John Wood Tankless Error Codes | Troubleshooting Tips, Rheem Tankless Error Codes | Problems | Troubleshooting Guide, Takagi Error Codes | Troubleshooting Guide and Repair Tips, Rinnai Error Codes | Troubleshooting Rinnai Water Heaters, Noritz Error Codes Guide | Troubleshooting Noritz Water Heaters, How to Replace a Water Heater Dip Tube - DIY Installation Tips, How to Fix Water Hammer Problem | Troubleshooting Guide, Navien Water Heaters | Review and Buying Tips for 2023. This error code indicates that there is a problem with your water heaters computer board. This problem occurs because of two reasons. AO Smith tankless water heaters equipped with the remote controller have a great advantage; a self-diagnosing function that helps in diagnosing the heating problem. Problem: Miscommunication between the water heater and remote controller. You can easily detect the exact problem of your water heater if you know the meaning of the flashing light code. He said it appeared the thin wires for the smart module had burned out from the plastic connector. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Hotwatertalk.com is a participant in the Amazon Services LLC Associates Program and other affiliate advertising programs, designed to provide a means for us to earn fees by linking to the affiliated sites. Thermistors are an important component of any water heater as it helps your water heater heat your water to the correct temperature. install thermostatic mixing valves at each point of use. Smith Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. They have to make sure that the wire connection does not break or lose. FIX: Check for the proper settings on the computer board. Here are some error codes which can be learned. No problems with the new one, plus it was much cheaper and lowes gave me a credit for the old one, not just a straight replacement, so I ended up with a lowes gift card for the difference. Smith - Troubleshooting help - Hello my frist post here. Using Rheem error codes to troubleshoot Rheem tankless water heaters. Get information and support for all A. O. Smith models. If there is a scale build up, then you should also check for any water leakages that are causing scale to build up inside your water heater. Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. Once you install the gas control valve, put every connection like the igniter wiring, pilot tube, and others back into the valve. As a second-generation plumber, it was easy for Anthony to get used to the technicalities of all from a tender age, Table Shower Ultimate Guide (Must Know Secrets), 3 Ways to REMOVE PVC Pipe From a FITTING (Video Review), How To Fix A Toilet Backing Up Into A Bath/Shower, Why Your Toilet Keeps Clogging And How To Fix It. Find the right water heater for your needs. The consent submitted will only be used for data processing originating from this website. Related Troubleshooting Pages:A.O. To solve this problem, you will need to find the correct settings for your water heaters model and reset them on the computer board. We will get back to you as soon as possible with the best possible answer. FIX: Check the connections between water heaters. In contrast, 4 consecutive flashes with a 3-second pause indicates the temperature sensor of the unit senses the water temperature is too high. It functions just like an outlet thermistor, but is found on your inlet pipes instead of your outlet pipes. I turned off for 5 minutes then back on. Shop by Popular AO Smith Water Heater Models. Takagi Water Heater Error Codes [Ultimate Guide], AO Smith Electric Water Heater Troubleshooting, AO Smith Water Heater Troubleshooting Codes, AO Smith Gas Water Heater Troubleshooting, 9 AO Smith Gas Water Heater Troubleshooting Tips, AO Smith Water Heater Not Heating [5 Easy Solutions], Bosch Tankless Water Heater Maintenance [The Complete Guide], Bosch Tankless Water Heater Troubleshooting [A Complete Guide], Bosch Tankless Water Heater Error Codes [Ultimate Guide]. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Clean away any dirt or debris and check the quality of the connection wires. Solution: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with dust, burn marks on the computer board. Problem: Warning for the "991" error code. From https://www.justanswer.com/ythiJustAnswer Customer from San Antonio, TX: AO Smith 50 gallon electric water heater giving error code e55 for water leak d. How To Fix: First off, turn the gas control knob to the off position. b. Most of the time, this error occurs when there is a wire connection issue or a breakage, which can easily be fixed or replaced. Finally, turn on your water heater and you can see the error code is gone. The accumulated water will not allow the Pentair pool heater to work properly or shut off completely. Smith Water Heater Prices. The cause of this problem could be a range of different issues including connection issues, broken wires, and even corrosion around the connectors. Fortunately, I broke down how you can replace the thermistor correctly in this section: Ao Smith Electric Water Heater Error Code E10-E13. To solve this, you will need to unblock your vents and also check for any grease or dirt found within the gas burner or fan motor.
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