They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. If you are reaching out because you placed an order, but your tracking information is not updating, please note that USPS & *** tracking system is lagging behind and that your order is moving but the tracking may not be updating yet. Love MetalPlex Customer Service too!! Suzanne Thomas. We do send orders to PO Boxes via USPS shipping services. Going to put this on my outside deck area. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (White, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Metalplex was absolutely AMAZING. Product is very poor quality. Glad I got the largest mountains too! Extremely light weight. It was totally protected by the packaging. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! 14 days later the tracking label has been printed not shipped. MetalPlex Reviews - 456 Reviews | www.metal-plex.com I wish I had read this before I placed my order. It has worked perfectly and everyone thinks its very attractive..Thank You. I love my item I purchased, I have purchased things before that Ive seen on social media and was not pleased but I must say that I am very satisfied with my purchase. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Good size. Anyone can write a Trustpilot review. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Well, add one more victim to Metalplex's deceiving advertising! Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. I am EXTREMELY satisfied with my experience! I am going on three weeks since I ordered my product and still no delivery. Size ensures visibility on our home! I'm on my 5th correspondence with them & they will not give me a way to return. I will never buy from them again. They look great and were easy to install. It is not the version of metal that I assumed it would be. Common. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Name Monogram Address Sign - Metal Wall Art. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. Joe Tsuong - General Assembly UX Design Fellow - General Assembly They have not responded to my emails or the messages sent using their online Contact Us option. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. All your personal information is stored online against your will. We have a custom order option for that! The quality is great and I love the sign. Quality is terrific. Loved the clean lines it has. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Beautiful picture of wolf. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. Love the way it looks. It was bent. Love the black/shadow look in my computer area. Arrived just as expected, perhaps better :) and very speedy shipping. Customer Service / Sales Assistant for E-Commerce Company MetalPlex Industry, CA Experience with Facebook/IG/TikTok Full-time/part-time. Please let us know the address and name that you would like, for example: Smith 323. We did order a surprise box and it looked like a truck ran over it during the shipping process. by Metalplex. It has not yet been shipped per the tracking information. I left a message and took pictures to show them what occurred. Highly recommend. They are light and airy and make a good focal point in my boho styled home. Because of the location they chose to hang it and the amount of traffic walking beneath it they chose to use 2 screws to secure it. Ok. Log in. Mountains - Metal Wall Art Took over a month to ship. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. The user can select the shipping method when filling in the shipping information. Metalplex was super responsive to questions and created a great custom sign for me. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. 19937 Harrison Ave, City of Industry, CA 91789 Obviously the pointy metal edges were going to break through the bubble wrap and get damaged. When you buy a Metalplex 2-Line Monogram Address Sign online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. is backordered and will ship as soon as it is back in stock. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. As a member of MetalPlex, you can enjoy even greater discounts. For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Login Affiliate Login. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Lightweight, color is perfect against brick. But I know their products are light weight so I went for it. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Name Monogram Address Sign - Metal Wall Art - MetalPlex Thank you for clarifying which side is the back side & for the extra gift of the name plate! 2023 Trustpilot A/S. I received my order so fast!! Index Solana data using a Geyser plugin (downstream service cluster) Rust 0 AGPL-3.0 32 0 0 Updated Jul 20, 2022. legal Public HTML 2 1 0 0 Updated Jun 29, 2022. smart-contracts Public archive Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. Need to talk to a representative? You can get the removal service HERE. It was such an awesome surprise. After not receiving the product or a tracking number I contacted the company via email asking for an update. Asked to have this image of Mt. Well made, shipped fast and packaged very well. Light weight, and had to use wall adhesives as described to hang since we got the smaller version. I have reported their fraudulent activity to ****. To register for a PayPal account, visit the website. I had to bend the two corners back into shape. 10/27/2022. All rights reserved. Still waiting. Oct 08 2022. We use dedicated people and clever technology to safeguard our platform. Very light weight. So happy i did! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Was very impressed with the craftsmanship of the product and how lightweight it is! Was a gift for my sister & it was delivered very quickly. This is a scam company. Perfect adddition to my office space. AVOID THIS COMPANY ! This is a just silly. Is metal-plex.com a scam? Great quality metal art work which was very easy to hang - I was able to hang it myself with no help. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. Perfect. We want you to feel 100% happy with your purchase. When you contact them they say it should go out "this week" but doesn't. Nice work! Metalplex Pvt. Easy to hang - we used Command Strips. Still waiting. Name Monogram Address Sign - Metal Wall Art I got the greyr and it looks so good compared to my black desk top! Great quality tabs fast shipping. I couldn't wait to send it to them and they loved it!!! No refund offered. The pieces are scratched up. Items Per Page. Great quality. Got the medium size for over my desk at work and love it!!! MetalPlex will not refund personalized customized products misspelled by the buyer. Beautifully hand crafted! Exactly what we needed and wanted. The total will be charged to your card when the order is shipped. I hope to order from this shop again in the future! Don't just take our word for it, ask our 50,000+ customers! As a result, chances are you are already familiar with it, so you can continue to use it safely. Wonderful customer service. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. by . Please share your experience, as well. He loved it. I can say that this company responded quickly to my MANY inquiries about non-delivery. I was thinking that this was going to be a heavier metal but its even better. The whole process of purchasing and delivery was great! Love the look! Packaging was great with no damage. It is good quality and looks exactly like the picture. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Came timely and as advertised. My husband and I are having a cabin built and have had numerous pieces made by them. Buttons are at the top of the page. is backordered and will ship as soon as it is back in stock. I was happy to give it as a gift thou it did take a long time to receive! The paint will need touch ups as well. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. If you are looking for a different size or color please don't hesitate to contact us. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. I ended up having to file a dispute with my credit card company. Horrible customer service & mediocre products. Nice piece, well made, looks great. Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! Perfect for our cabin, We are very happy.Thank You!Bryant. MetalPlex careers complete history | JobSearcher Would recommend and use again! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. excellent craftsmanship. Perfect house numbers for our lake house. We also ensure all reviews are published without moderation. It will have a space of distinction in our Mountain Home. After another month & more emails, the 2nd item finally arrived . Can't wait to see it hung!! Amazon.com: METALPLEX Mountain Range Reflection - Metal Wall Art It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. Common. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. The buyer is responsible for the return freight and will refund in full. Was worried about hanging it but should be pretty easy and stable. Claim your profile to access Trustpilots free business tools and connect with customers. Please continue to check your tracking number for updates. I ordered on 9/25 from the company a mountain range of ********. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. If I could give 6 stars, I would. I'm on my 5th correspondence with them & they will not give me a way to return. Product was damaged in shipment #26919. Metalplex - Crunchbase Company Profile & Funding Instead of making the address I ordered they sent my home address instead. . Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. From Zion to the Redwoods, flying birds and tree silhouette; they are all spectacular! We had them make a custom sign for us and they went above and beyond to make sure we got exactly what we were after and the quality was great! Their ******** reviews look great and they respond to comments/questions. It automatically blocks 100x more harmful websites than competitors and 10x more malicious downloads than any other security tool. Awesome customer service too :-). I would definitely recommend this company for personalized signs. Date of experience: February 17, 2023. Looks just like the mountains view from our deck. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. It took over two months & several emails to get my complete order. If we look - for example - at a winery page, we don't rate the wines tastiness, but how the company sells it online (delivery, shipping, etc.). I am going on three weeks since I ordered my product and still no delivery. I love the mix up of photos from the park. Wish I had read the reviews before I ordered. Were happy to answer any questions you have or provide you with an estimate. Gorgeous craftsmanship! Get the most recent 2 Metalplex promo codes, discounts, and coupons. It was lightweight and easy to hang with the supplied pins. Thanks again! Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. Easy to hang as well, The one I ordered was a gift for a Housewarming Gift! What can be done ?? Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. Valid. I can't wait to give my daughter this. It also. It came with a plate with my name on it in the same weird metal foam sandwich. Perfect for my entertainment space. Big but still light weight and seems easy to hang. I can say that this company responded quickly to my MANY inquiries about non-delivery. I was worried because it took awhile to come and I had read some bad reviews. We absolutely love our metal-plex bulldog head! Companies can ask for reviews via automatic invitations. MetalPlex will post the discounts and Discount Code information on its social media site. Thank you so much, Name Monogram Address Sign - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art So far they have not replaced it either. How safe and trustworthy is it? Highly recommend this seller!!! When I contacted the company, they quickly made a new one and shipped it out. I ordered a wall hanging from MetalPlex on 2.3.2022 and my **** account was charged $190.25 on 2.4.2022. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. I was offered a refund, did not receive that. Our log cabin is being completed one room at a time. The pins hide themselves well. Ordered the elements in the round shape. The Scam Detectors algorithm gives this business the The website says "no hassle" returns. I wish I had read the reviews before ordering. Like the brushed silver. So I saw this sign and decided to give it a try cause my number is 805 #B. With Surfshark, this is not happening. Got this today and put it up in just a few min. It looks just as expected, came on time with everything in good order. Online Retailer in Austin, TX. (Mountains above Boise) I can see other purchases in my future. It came very nicely wrapped, no bent tips. We wanted to recreate birds flying across our wall. You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? Lovely work. We also ensure all reviews are published without moderation. Beautiful. Refunds will be charged back to the original form of payment used Company (Metalplex) does not deliver. Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases. Customer service is also great. The first one arrived damaged. It is good quality and looks exactly like the picture. I ordered another piece already !! The sign is so cute and is very high quality! I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make.We know you're going to love your purchase but if you're not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and we'll happily resolve the matter or issue. They havent shipped the missing item yet. gonna be great reminder of home, Fits my space perfectly took me forever to figure out what size to order but I am glad I finally pulled the trigger. The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Ripoff Report | metals.com complaints, reviews, scams, lawsuits and Overall very satisfied with my order. Wayfair | Metalplex Metal Wall Decor You'll Love in 2023 Reach out to MetalPlex directly regarding career opportunities. Ordered 3 pieces from them. However, we will work with the buyer to come to some sort of resolution. The most beautiful piece and the best customer service I have ever received. Beautiful piece! I own a campground and ordered 12 pieces for decoration in cabins. MetalPlex Check this: they hide your online searches, which means you will get only organic search results, without tracking and follow-up ads. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. The mountain scenery fits in our laundry room perfectly!! Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! Dawn B. I felt they could have communicated the status on our project better than they did. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. I am giving them a single star since giving them no stars isn't an option. Took a few days to ship out but worth the weight. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the . You need to use the electronic gift card within two years otherwise it will expire. 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It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. They will make accurate delivery based on your shipping options, shipping address and shipping source. Love these mountains. There are no refunds for customized products where the buyer misspelled the personalization. Here at USA TODAY Coupons, we like to save you money wherever we can. I love the look of the product, but the packaging and handling was not very good at all. I will never buy from them again. We're happy to answer any questions you have or provide you with an estimate. Great gift!! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We absolutely love our metal-plex bulldog head! Second one arrived in perfect condition! All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. Matt was great with getting my questions answered. FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. I had to spend about 20 minutes in my workshop doing this myself. Great company to do business with. It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. I love it! Read Customer Service Reviews of metal-plex.com - Trustpilot As of Feb 16th, I had no response from MetalPlex about my ordered. Thank you for the personalized name tag! If we accidentally misspell a name or word you provided correctly then we will replace your item ASAP at no additional charge. White. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
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