lpi aqua living

So I paid thousands of dollars for 1.5 years of a hot tub that will now have to go to the dump. I've had two hot tubs prior to this one and didn't experience any problems other than the cover needing to be replaced. After all, opportunities for long soaks in the hot. Lets here people thoughts on this company. Ultimately, we see our most successful path in the USA through providing our products direct to the consumer, Hatley says. With time, even the finest wooden hot tub cabinet is going to show signs of age, including fading, rotting, and staining. Aqua Living Factory Outlets | Better Business Bureau Profile They just kept questioning me about my settings, said I was out of warranty and they couldn't help me. Aqua Living Factory Outlets - Home - Facebook We told them at that time that we had called and cancel our order and received a confirmation. We are still facing unprecedented demand for our product, with no signs of things slowing down. lpi aqua living. But Aqua Living and thus far the company that supplies Marty called LPI, have not supported the warranty or been responsive or professional from the start. Within 30 minutes of their arrival, my tub was set up and they were gone. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. Then an estimated completion date of June 26. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. Only he didnt actually fix it. I'm sorry but when I pay $6000 for something I expect it to work for more than 2 years. They do not stand up to their warranty! She made sure I got everything I needed and made sure I understood how to care for my G-2 Tranquility Spa. Now that winter is back we are seeing all the signs of last year. We do not work for this company nor represent them, but we like many others, are searching for a good quality hot tub brand. Jusben Engineers is a major B-BBEE engineering, construction, and maintenance contractor, delivering complex projects in the power, oil & gas, building, infrastructure and resources sectors in South Africa, Africa, and the Middle East. How do you choose the best hot tub for back pain? Full Foam. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Upgrade Your Experience Hot Tub Pergola $ 4,995.00 5.00 out of 5 Swim Spa Steps 0 Cantilevered Umbrella $ 299.00 0 Cover Valet $ 249.99 0 1 2 6 Next $ 5,199.00 $ 4,699.00. The credit card acknowledged that you would retain the credit on 12/30/22. Been using it for a little over a year now, no issues yet. What about my warranty and my growing costs? . When a technician was assigned to adjust the cover, he loosened the bolts and the cover fell about an inch or more down onto the tub. Your warranty case ******, has been opened. There has to be a law against being 2-3 months late to deliver merchandise and expecting payment. I'm very disappointed with the quality of this spa, and even worse the level of customer service. Now it's almost December and after nearly weekly phone calls to LPI, we still have no panel despite being told by several LPI reps (including ******* & *******) that it was sitting in their shipping dept w/****. Here well look at the reasons a leak might occur and what you can do to stop it. LPI, Inc. hiring Aqua Living Inventory Control in Johnson City We currently have been carrying out bucks to fill the tub. Theme by Out the Box. lpi aqua living Learn about proper usage and installation of spas and bathtubs from our installation instruction manuals and informational videos below. ukrainian military patches; silicone sealant disadvantages; lpi aqua living; June 22, 2022 . Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. One of the best Hot Tub & Pool, Home Services business at 670 Albion Ave, Schaumburg IL, 60193 United States. When these have been reviewed, a technician will be assigned to your current work order that resolves your on going issues. Now they won't return my calls or emails. DO NOT BUY FROM LPI INC!!! Get the best hot tubs at the best prices! Anyone that I know that is interested in a Hot Tub I will send Garys way!!!! BBB is here to help. The address on the receipt for the hot tub has not received a completion report and out local post office does not deliver mail there yet. LPI, Inc. | Reviews | Better Business Bureau Profile Learn how to avoid this issue and quickly fix it if it does occur. Paid for it in early May. Please let us know if it does not meet your needs. * I know nothing about these names but I think they are linked by distribution or "factory outlet" marketing ? There is no way this company will remain in business with these types of complaints. 18008 Bothell Everett Hwy SE # F, Bothell, WA 98012. Ft. 3914 Desert Zinnia Ct, Manvel, TX 77578. 3 Beds. Spa Repair & Swim Spa Maintenance. Unfortunately, LPI, Inc is having trouble finding a capable technician for the customer's repair. After going home, we did research on LPI, INC and found that they were not a reputable company. Home; Services; New Patient Center. A corner hot tub might be just what youre looking for. We also had issues with communications from the company for a long period of time. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. FOR SALE! After roughly 6 months I finally received the filters and enclosure panel, and a repairman was sent out to diagnose the stereo. This year the dealer orders were substantially more than we projected, and we ran out of capacity. So he came out again. Aqua Living Factory Outlets Houston | LinkedIn We called LPI, INC on Monday 8/21/22 and canceled our purchase and delivery. . It has performed as promised and we are happy. Proper installation and setup of your hot tub is vital to the safe and enjoyable use of it. Aqua Living Factory Outlets - Hot Tub Insider At the end of August, LPI, Inc. , a hot tub manufacturer operating from three east coast facilities and producing a variety of acrylic spa brands, announced it will be transitioning away from wholesale dealers and going to a 100% retail direct model in the United States in 2021. LPI has so far sent me a subwoofer and a main diverter valve (not needed). This demand led LPI to make what Hatley says were very tough decisions about the future of the company. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. 78 were here. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas . BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. . Use RevDex to write a review Reviews Above Ground Pools, Hot Tub Dealers, Hot Tub Manufacturing AQUA LIVING FACTORY OUTLETS AQUA LIVING FACTORY OUTLETS Reviews ( 10) Nearby homes similar to 2519 Saddlebred Ln have recently sold between $320K to $460K at an average of $145 per square foot. Regular maintenance and upkeep will increase your enjoyment of your hot tub, and help you get the longest life out of the spa and its components. After all, eight-person hot tubs may look impressive, but for those who dont need them they can be unnecessary and difficult to maintain. It has been over 12 months of us dealing with us and when we call no one calls us back, we finally got the name of our case manager, her name is ****** We are waiting for a callback but we are not getting any answers as we would like a new hot tub as the hot tub that we originally purchased has never worked correctly. I have had nothing but problems with this tub since then. There's no way I should owe that much. Purchased spa from them in 5/2022. There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? AQUA LIVING FACTORY DIRECT - 12 Photos - Yelp He found a wire was not connected at the factory. The outlet brand was recently rebranded from the RecDirect Factory Outlet name, though they have continued to sell many of the same spa models, including the Dr . but communication is key to success. LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. I have had my hot tub for 3 years and it has been nonfunctional for about 1.5 years. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Read about when and how to maintain the jets of your hot tub. I loved the G2 model hot tub I bought from them for about one year. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It came in December of 2021. 520B E Hebron St. Charlotte, NC 28273-5989. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts would be ordered and shipped to us and the unit would still have all the original factory warranty. Add the luxury of a brand-new spa, or hot tub to your home today. Multi-Layered Fiberglass Reinforcement. on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? WELLNESS SERIES Get started on your aqua fitness today with an entry level Dr. Wellness fitness spa. My husband who has experience in a cool industry you could tell that it was used and had been repaired so they were dishonest with us from day one. We are currently experiencing this with finding appliances for the new home that were building. 2023 AB Media Inc. All rights reserved. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. The Best 4 Person Hot Tubs Top Home Spas in 2023, 3 Amazing Luxury Hot Tubs and Premium Spas. For 15k or whatever he paid for it he could have gotten almost any brand he wanted. No matter your goal, we have a spa that fits your needs. The solution? Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. SOLD MAY 2, 2022. I have already had a hot tub specialist out to my house already and he cannot find the 7inch jet we need either. Our entire business has been, and continues to be, affected by the global pandemic, Hatley says. Its not how most major manufacturers do it, but that is how they are going. Its also something you want to keep for several years of enjoyment. We purchased a SPA from LPI, Inc. in June. I am now paying out of pocket for repairs to my spa, even though it is under warranty. Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. Im in Colorado and order a spa last year. No I sent a email and they said they would try to start building it at the end of October. Its not the fault of the distributor if they cant get product. They said that we canceled using him and did not (mind you he is the only person who has tried to help us). They also delivered it with the wrong cover, we wanted the soft cover with the lift, and they delivered it with the hard cover. Very sketchy but they have no problem charging me monthly payments while I am left to wonder if this is even a legitimate company. Compact yet powerful, How much is a swim spa? I'm not sure who has the better job at LPI, their CEO or **** in shipping. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. RUN FROM LPI INC!!! With locations across the country youll always find the best deals. We are committed to using . Every time I call back I end up on hold and nobody ever picks up the call. Aqua Living Factory Outlets Reviews, Ratings - BirdEye SWIM SERIES Evergreen Place offers activities at their location for residents. The display area is 344.16 x 193.59mm, so it fulfills the creative space's needs and ensures the fineness of color images and lines. We look forward to helping you achieve the lifestyle of comfort that you crave. LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. When it comes to hot tubs, though, your furry friend definitely shouldnt join you in the water. Read about how to fix it to restore your covers structure and functionality. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Spa Accessories - Aqua Living Factory Outlets If your hot tub is damaged beyond repair or youre replacing it with a new one, you need a plan for removing and disposing of the old one. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Gary was great with information and able to answer all our questions without any pressure. Its a good question! lpi aqua living. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. One of those you get what you pay for. If company vaccination rates. They are on Craigslist in my market. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. Read more about 5 Ways Hot Tubs Improve Your Health! He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. I have never been lied to so often by so many people in my life. Foam in your hot tub is a sign of contaminants. Contact Information. We plan to work diligently with all our current dealers in transitioning them to another manufacturer.. lpi aqua living how many black soldiers died in the civil war I had very similar situation. Then I was told in early December that it was going into production the next week. an outstanding level of service, and prices that cant be beaten. We are the largest hot tub retailer in the . We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. The chargeback department advised of accepting it in lieu of refund on 12/28/22. When a technician installed it, he found that the touch pad didn't work. (this was one of the main reasons I bought this specific spa as the salesman ****** said it was a "great" sound system.) What state do you live? We appreciate the opportunities they have provided us and trust in our hot tubs. The only info he obtained for me was that he put in another service request and that it was an issue with the manufacturer and I would have to wait, that was all he could do. Staples hold the wood frame together. I use the hot tub once a week. Water Treatment Manufacturer Waterco Ltd. The tub is clearly a lemon and a consumer product claim attorney agrees. Payment 324861127699. I just want my money back. The screws they use are not suited for the elements. Several weeks went by and they never showed up. 506 Twin Oaks Dr, Johnson City, TN 37601 United States. I reported this problem about receiving defective merchandise under 60 days and Visa has refunded tne $8690. So you better learn to work on it. Prior to the pandemic and the agreement for the current drafting amount, the account was behind. There have been 32 payments in the . Our exclusive components, processes, and features will allow you to do what you deserve, relax. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. I really love Huion 's nibs, they're made of a very durable hard plastic. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. Did you return your unit? We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!! We apologize for the frustration you have experienced. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. CEO Customer Reviews are not used in the calculation of BBB Rating. While cracks can cause leaks, scratches can cause discomfort for users and become grooves for collection of debris and bacteria. The clinical presentation is variable and most commonly includes symptoms of anemia, such as fatigue, weakness, skin paleness and shortness of breath. The guy that delivered my hot tub that Danielle suggested was awesome. On January 7 2023 we went to get in the hot tub and discovered the water was cold and found a tripped breaker. They have been absolutely amazing from start to finish of my hot tub purchase and set up. My purchase date was 10/30/2020, We were promised delivery By February 2021. Aqua Living Factory Outlets. BBB's information on this company is being updated, and no report is available at this time. I called the company 12 times to have this resolved. It came in December of 2021. Needless to say I never heard from her again. I am ready to drive this back to them. After seeing their 1 star review rating I have to say that is too high. Read about the different types of hot tub insulation and the pros & cons of each. We were forced to refuse initial delivery of our tub after the shipper, Saia, dropped it three feet off of their truck, causing visible damage. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. I was told last year by a supervisor that the tub is my issue not theirs. Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. On sale for only $4699! This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. Cover sagged almost immediately! There was correspondence between a representative and the customer with an offer being made. Told the it would be 4 to 6 weeks. No return calls even after I have reached out to their office personnel numerous times. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers. Cailley Hammel. Dig through our best stories from the magazine, all sorted by category for easy surfing. If you have a dog, youre probably used to them going everywhere with you. I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. The account has continued to accrue fees and interest. LPI, Inc. Johnson City, TN1 month agoBe among the first 25 applicantsSee who LPI, Inc. has hired for this roleNo longer accepting applications. 4.71 out of 5. LPI CEO Dave Hatley says the change is the result of the company reaching an impasse where it is no longer feasible for the Johnson City, Tenn., facility to meet the production needs of a dealer network and its own retail stores. Im yet to get a check for what Ive paid or the financing off my credit report. . The cover seal wasn't even touching the tub as it was shipped. "This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. Aqua Sketch 2 | CIRCLE ART - Nordly Living Please contact ***** at 423-349-2969 to discuss possible solutions. Being able to chat with other residents becomes an important part of many peoples . When it arrived we . The latest is that their computer system is down and they can't tell me if the parts have been ordered or not. BUYER BEWARE!!!!!!! Dr. Wellness X-3 Spa. My experience with this company could fill a book. They claimed it was a mistake - however, after all the back and forth with them, I truly wonder if there are more customers that experienced the same issue. The reason for the change remains uncertain, however . LPI Inc. Reviews, Ratings | Manufacturing near 506 Twin Oaks Dr I come to find out this control panel is a known defective component but they continue to ship out the same control panel. ****** ***** Give away 20,000 free hot tubs lol. I want my tub replaced or refunded in full. I received the cover in early December and there were NO metal strips built in. The customer representatives have been nothing but roadblocks and excuses. On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . LPI Eliminating Dealer Program. However, within the last few months the customer service department in TN have been outstanding to work with.

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