The Browsing package costs $59 for 90 minutes and the Social package costs $109 for 240 minutes. Again, these prices vary based on ship, sailing and number of devices you wish to connect. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. If guests need temporary access to more sites they can upgrade seamlessly from the same device theyre using to access Wi-Fi. Some low-cost fares do not allow pre-assigned seats. The bed can be converted upon request to 2 twins if full compliance is not needed. We were not successful when aboard the Zuiderdam last month. Cruise ship internet depends on satellite connections and geographical location. Available year-round on all itineraries six days or longer except Grand Voyages, Have It All is valued at $99 per guest, per day, for a seven-day cruise, and Have it All cruise fares represent incredible savings of 50% or more off the included amenities compared to purchasing them individually. Per person, but you can share! On board our ships, U.S. dollars is the only currency accepted. You do not need to include suffixes on your airline reservation. Please see your server or bartender for a full list of items included in each package. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. This also means that weather can affect connectivity. The Refreshment beverage package is currently $29.00 - $38.00/per day for 2021-2022 sailings. Hairdryers are available in staterooms on all ships. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellation made to Flexible Air prior to the cruise final payment due date. Were you both logged in to the Navigator using credentials of the person whose name the booking was under? Depending on weather and occasion, add a blazer, cardigan or windbreaker jacket), Men may want to add an extra pair of slacks, but they'll find that the same basic dress theme works for them, too (there is no place in Alaska a man cannot go in a sport coat and slacks. Luggage Direct is available on most of our vessels when sailing domestically in and out of the following ports: Copenhagen NEW our first international option (available for Lufthansa and SAS Airlines only), Cost is $19.95 per person / $29.95 for Copenhagen. Supports audio/video calling and streaming where coverage allows. Three Ways to Ensure a Budget-Friendly Family Cruise Vacation, A Word of Caution About Cruise Line Wi-Fi. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilizing the workstations located in the Explorations Caf. Roaming fees apply. Switzerland residents: +41 (0) 22 884 18 70, You can also reach them by email:hollandamerica@cibtvisas.com. Each internet package comes with a one-time $3.95 activation fee. MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard. Free printable luggage tags are available at the Online Check-In start page. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. "If we're going to add something to the package, it . Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. A general per-day internet usage rate of $29.99 is availble for sailings up to 12 days long. ), Premium: $29.99 (From e-mail to streaming, receive the highest volume of data. Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). However, completing tasks like WiFi calling, FaceTime, and streaming movies and music while out to sea are not a guarantee. Flexible Fares: Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. For CIBTvisas contact information visit Visa Service Provider. If you do not want to use a credit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day (applies to all guests 18 years of age and over). Learn more about the Greenhouse Spa and Salon. Please note that wheelchair lift vehicles are not available in some ports. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. The day you board, Holland America Line places an initial hold on your credit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Guests in each stateroom receive a disembarkation package near the conclusion of their cruise, which includes luggage tags, an assigned disembarkation time, and details about customs formalities, baggage handling, travel arrangements, and other important information regarding disembarkation. This package also includes unlimited Zero-Proof beverages. Supports audio/video calling and streaming where coverage allows.). Norwegian has experimented with StarLink internet on their ships so plan on upgrades coming in 2023. So, we explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. The Wireless Maritime Service system is available for use when the ship is in international waters. If you have purchased a specially priced promotion that is 100% non-refundable from the point of payment, you are not entitled to any refund, payment, compensation or credit whatsoever of your gross fare if you cancel your booking. Well even take care of any flight changes if needed to join the voyage at the next available port of call. Here are the current prices. The number of Dressy Nights on your cruise depends upon the duration of the voyage. Holland America Line welcomes all guests to explore our cruise vacation offerings. All of the extras included in the package for six- to nine-day cruises, PLUS an additional $100 shore excursion or tour credit ($200 per guest total). For example, Royal Caribbean has one package for those who just want to browse the web or send emails and another more expensive package for passengers intending to stream shows and movies. It's your choice. The "Have It All" package is valued at $99 per guest, per day, for a seven-day cruise, and the bundled cruise fares represent savings of 50 percent or more when compared to the cost of buying the amenities individually. Travel documents, however, are only issued after final payment has been received by Holland America. However, if such devices are determined to pose a hazard they will be confiscated. If the current available price exceeds the original airfare, the guest must pay the additional charge. Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. The per person, per cruise deposit requirement will be advised at time of booking. Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland America Line ship. You can also add extra funds to any payment and the remaining balance will be recalculated into equal amounts. Q Is information regarding what I should know before I depart for my cruise still available with Express Documents? The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Beverages, such as tea and coffee, made with boiled water. Please review your itinerary and verify your specific travel requirements. Fully Accessible Single Side Approach (Access the most popular social websites and applications. Next, you will be required to complete ship check-in formalities. For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. The experts at Holland America Line, the largest and most experienced Alaska travel company, have some tips on packing when you're headed north on a cruise or Land+Sea Journey. Once you are notified of your flight details, please contact your airline. These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. Cancelling your cruise/cruisetour booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable. Known for some of the most spacious and comfortable ships at sea, award-winning service, five star dining, extensive activities and enrichment programs and compelling worldwide itineraries. Keep them close at hand in your purse or jacket pocket. Yes, two people can use the plan, but not at the same time, except if the second person buys their own plan, or they pay extra for two devices on at once. The short answer is yesbut it differs from cruise line to cruise line. A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Any changes will result in the cancellation of the entire air booking. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. For more information on this and the documentation you will need to have with you, please review the FAQs under Cruise Preparation. To add our Cancellation Protection Plan to your new or existing cruise booking, please call us at 18779324259. But the fee and wifi login and account is for the cabin. Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows. The weather here is temperate, with summertime highs usually between 50 and 60 degrees Fahrenheit, climbing occasionally into the 70s and 80s. These audits include both total ship and focused audits. When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. The Signature Beverage package includes most non alcoholic drinks (smaller bottle IIRC for water), coffees, etc. Ambulatory Accessible For information regarding bringing your own alcohol, please refer to the 'Can I Bring Alcoholic Beverages Onboard?' Traveler advisory - Baggage fees and other charges may be directly assessed by airlines or airports. Youll pay the same amount for your cruise, spread over time! Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. Contact our support line at 1-800-628-4771 if you require assistance with changes. This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. To learn more about family cruises with Holland America Line here. Accessible Bathtubsprovide the maneuvering clearance alongside a bathtub to allow for transferring to a seat in the bathtub from a wheelchair. Please note: Except for wine and champagne, alcoholic beverages may not be brought on board during embarkation or in ports of call. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. As such, minors may not be left unsupervised on board the ship. The Travel Well program encompasses all onboard health and safety protocols, including COVID-19 Guest Protocols and the additional measures Holland America Line is taking to enhance public health. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. All mail is subject to local postal office procedures and rates in the port mailed. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. Carnival Cruise Line Carnival Cruise Line offers three different internet plans. To board the ship, your service animal must have current vaccinations. Preparing for your Holland America Line cruise is now easier, faster and more convenient. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Hotel Packages For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. From the U.S. dial 18664167447, from the UK dial +44 2033 754769 or +16174821100 if calling from any other location. We recommend seasonal influenza vaccinations for all guests. Refund issues must be dealt with solely between you and the service provider. Roaming charges apply. In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. Fares quoted are those currently in effect. Additional safety, security and health inspections are carried out by other U.S. agencies including Customs and Border Protection, the U.S. Centers for Disease Control and Prevention and the Department of Agriculture. Holland America Line provides youth and teen activities and facilities specifically for younger guests, such as Club HAL, the Club HAL Gameroom, and The Loft. Fully Accessible A To expedite the checkin process at the pier, we recommend that guests print out one full copy of their Express Docs for their party along with the first page and any applicable vouchers for each guest traveling. If you are unable to function independently in these areas, you must bring a caregiver with you. Internet access onboard is free, but there are some significant limitations on bandwidth for such activities as streaming. All phone calls, whether inbound or outbound, are charged a satellite tariff. In addition to all of the amenities that typically come with a standard cruise fare, Have It All also includes four high-value extras in the fare with more amenities as the length of cruise increase. Airlines, limousines and other transfer vehicles have luggage allowance policies which may limit the amount and/or weight of luggage you may take with you and/or impose excess luggage charges. Benefits includes customized flight choices, competitively priced fares, and late arrival protection should you experience flight delays on the day you are en route to or from your cruise, along with the support of our team along the way. If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. You do not need to include suffixes on your airline reservation. When will my Express Docs show a stateroom number? As you would suspect, the social plan allows for checking social media apps, while the surf plan allows for checking your email and browsing the web. Ships now have branded apps that allow cruisers to chat with each other onboard, super-fast high-bandwidth Wi-Fi and even tablets for use at sea. Ships also will deal with bandwidth and data issues, which means the more people that are using it at the same time, the slower it will generally be. Q Why is a notification sent to each guest booked? We live in a digital age where social media is prevalent in many aspects of our lives. Please Note: In an effort to prevent international child abduction, many governments have initiated procedures at entry and exit points. ). The leader in premium cruising, Holland America Line's ships feature innovative initiatives. We recommend that visitors to Holland America Line websites who require screen reader software use specific combinations of screen reader and browser. Please Note: The Signature Express Baggage service is the most relaxing and hassle free disembarkation Holland America Line offers. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. As our restart protocols continue to evolve, we have lifted the moratorium on oxygen concentrators and peritoneal dialysis effective immediately. Yes. They have an Internet Point area where you can use onboard devices or bring your full ship usage. If tour details are not yet finalized, please check again closer to your departure date. In order to serve the spiritual needs of our guests, we provide the following services. A common question people ask is if they will be able to work a bit from the ship, i.e. Please check with the shore excursion staff on board for the most accurate and up-to-date information. For more information please see the Frequently Asked Questions or one of our Guest Relations team members. The luggage tags are clearly marked with your ship name. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. A Guarantee staterooms may be assigned at any time prior to travel and up until embarkation day. They are required to check and re-check. Full payment for air reservation is required at the time of air booking. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. In your stateroom you will find laundry bags and price lists conveniently located in your closet. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day! Packages are non-transferrable and non-refundable. It's the easy, hassle-free way to travel to and from your cruise. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarized letter of consent signed by the parent(s) not traveling. You may select to print up to 10 additional tags at a time. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. The most important determinant of risk is the traveler's destination. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Drop us an anchor below to share your experiences using cruise WiFi while at sea. Below is a rundown of what the major cruise lines offer for internet and phone service. I'm considering getting the package primarily to facilitate communication with my cabin mate given that we'll probably be off doing different things onboard. We recommend that you obtain all visas as early as possible to assure you are prepared to travel without interruption. The Deluxe drink package for Royal Caribbean Onboard pricing is currently $63.00 - $89.00/per day for 2021-2022 sailings. Guests can purchase Unlimited MedallionNet packages for the duration of their cruise that include the ability to surf, stream, FaceTime, and more. A per-minute fee applies for this service. Have a safe and healthy trip - and remember that the first and best line of defense against illness is to wash your hands regularly and thoroughly. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I7108, I7099, I6131, I6116, V5175, V5152, I5133, I5112, V5057, V5055, V5054, V5052, VH4146, VH4167, VH4107, VH4096, C1134, C1125, C1123, C1121 are fully accessible. Holland America Line assumes no responsibility for the items listed above. Guests can chose a Social plan, Surf plan, or a Premium plan. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Travelers should wash their hands often with soap and water. Support: Should you need assistance with your flight selections or during your air travels, you may rely on our support to ensure worry-free travel. The Premium plan is the most inclusive allowing for streaming and the use of apps like YouTube and Skype. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. Azmara offers packages that start at $0.33/a minute with one-hour passes to one-day or full cruise packages. Radar to precisely locate other vessels along our path. Please have the ship's name, your party's name and stateroom number before you call. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. Guests can cancel (without paying a cancellation fee) rather than accept a fare increase. Fully Accessible Single Side Approach (Remember that checked baggage might not be accessible at all times.) If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. However, please be advised that adverse weather conditions such as wind, swells, or extreme tide levels may prohibit the ability to transfer from the platform to the tender. Most cruise lines don't offer speeds that can support streaming services like Netflix or Spotify. This right does not apply to increases in Taxes or to Surcharges. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Generally, the ship is subject to certain government procedural requirements upon arrival. Guests are always responsible for meals and items of a personal nature. A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants. A bit of confusion on the semantics. All activities are supervised; however, the Club Hal Director is not responsible for any child if he/she chooses to leave the activity. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. While some cruisers still disconnect while on vacation, many of us can not do without this modern convenience. In the rare case of emergency, landlines were available on cruise ships to make a call for several dollars a minute. Holland America Line is dedicated to offering the finest cruising experience to our guests, including those with disabilities. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. You will be DENIED BOARDING without compensation if you do not hold the proper VISA documents. In order to make returning home as smooth and easy as possible, please take note of the following tips. SY5002 & SY5001 are set up with queen bed only to meet compliance spacing. Welcome Aboard! Additionally, unlimited internet is available through Celebrity's "Go Big, Better, Best" (GBBB) fare bundles. Home Cruise Tips Guide to Cruise Ship Internet and WiFi. Prices can vary from $8 per day for social media packages up to $34.99 per day for unlimited premium WiFi packages. A Holland America Line has gone voucherless for most services. For cruises 6 to 9 days: One shore excursion up to $100 value or $100 off any one tour for all guests in a stateroom. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Cruise ship safety is governed by numerous international, federal, state, provincial and local laws and regulations.
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